U.S. Bank
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Change Management Leader
role at
U.S. Bank .
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description The Senior Change Management Director serves as a strategic leader driving the adoption and enablement of Operations initiatives. This role is critical to ensuring successful adoption and seamless integration of automation and AI capabilities across a diverse set of divisions within Operations. This role partners closely with enterprise partners, including technology, AI CoE, and others to ensure that organizational readiness, communication, and engagement strategies enable successful delivery and sustained value realization.
Accountable for designing and executing change management frameworks to accelerate adoption of new operating models, automation platforms, and AI capabilities. They will lead a team responsible for stakeholder engagement, impact assessments, coordinating communications, and enablement to ensure that employees at all levels understand, embrace, and champion new ways of working.
Responsible for partnering with executives and their leadership teams on change management initiatives that directly contribute to the key Operations priorities to ensure appropriate adoption. This function will create change management strategies based on assessment of the impact of the change and impacted work groups. Develops strong relationships with key stakeholders influencing decisions in line with business unit and enterprise strategy. Shares appropriate industry and company analyses to achieve strategic insight. Builds end to end engagement plans with deliverables/dates that enable change and increase knowledge as well as build adoption. Helps leaders understand how change initiatives may intersect to increase opportunities to connect the dots for target audiences independently. Ensures communications are appropriately executed and teams have materials necessary for desired adoption. Directly or indirectly manages a team responsible for building engagement plans and communications.
Basic Qualifications
Typically a Bachelor's degree, or equivalent work experience.
Typically 12 or more years of experience, including leadership of large, complex programs/initiatives with high impact with direct and indirect leadership responsibilities.
Preferred Skills/Experience
Ability to lead and connect change management initiatives across Operational business areas.
Technically proficient in change management strategies, building engagement or change management plans.
Ability to influence leaders to create plans that increase adoption results to meet desired outcomes.
Areas of expertise include relationship management, executive communication, strong problem-solving and conflict resolution.
Key Focus Areas
Change impact assessments and mitigation planning.
Leadership alignment and stakeholder engagement.
End-to-end communication and enablement strategy.
Integration of change management into program delivery and operational excellence frameworks.
Measurement of adoption, performance, and sustained behavior change.
Serving as a center of excellence by establishing reusable toolkits to be leveraged within the Operations divisions for initiatives that may not require dedicated change management support.
Championing the use of AI capabilities and understanding how to best position the organization for the future.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
Pay Range: $170,255.00 - $200,300.00. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (all benefits are subject to eligibility requirements).
Posting may be closed earlier due to high volume of applicants.
#J-18808-Ljbffr
Change Management Leader
role at
U.S. Bank .
Get AI-powered advice on this job and more exclusive features.
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description The Senior Change Management Director serves as a strategic leader driving the adoption and enablement of Operations initiatives. This role is critical to ensuring successful adoption and seamless integration of automation and AI capabilities across a diverse set of divisions within Operations. This role partners closely with enterprise partners, including technology, AI CoE, and others to ensure that organizational readiness, communication, and engagement strategies enable successful delivery and sustained value realization.
Accountable for designing and executing change management frameworks to accelerate adoption of new operating models, automation platforms, and AI capabilities. They will lead a team responsible for stakeholder engagement, impact assessments, coordinating communications, and enablement to ensure that employees at all levels understand, embrace, and champion new ways of working.
Responsible for partnering with executives and their leadership teams on change management initiatives that directly contribute to the key Operations priorities to ensure appropriate adoption. This function will create change management strategies based on assessment of the impact of the change and impacted work groups. Develops strong relationships with key stakeholders influencing decisions in line with business unit and enterprise strategy. Shares appropriate industry and company analyses to achieve strategic insight. Builds end to end engagement plans with deliverables/dates that enable change and increase knowledge as well as build adoption. Helps leaders understand how change initiatives may intersect to increase opportunities to connect the dots for target audiences independently. Ensures communications are appropriately executed and teams have materials necessary for desired adoption. Directly or indirectly manages a team responsible for building engagement plans and communications.
Basic Qualifications
Typically a Bachelor's degree, or equivalent work experience.
Typically 12 or more years of experience, including leadership of large, complex programs/initiatives with high impact with direct and indirect leadership responsibilities.
Preferred Skills/Experience
Ability to lead and connect change management initiatives across Operational business areas.
Technically proficient in change management strategies, building engagement or change management plans.
Ability to influence leaders to create plans that increase adoption results to meet desired outcomes.
Areas of expertise include relationship management, executive communication, strong problem-solving and conflict resolution.
Key Focus Areas
Change impact assessments and mitigation planning.
Leadership alignment and stakeholder engagement.
End-to-end communication and enablement strategy.
Integration of change management into program delivery and operational excellence frameworks.
Measurement of adoption, performance, and sustained behavior change.
Serving as a center of excellence by establishing reusable toolkits to be leveraged within the Operations divisions for initiatives that may not require dedicated change management support.
Championing the use of AI capabilities and understanding how to best position the organization for the future.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
Pay Range: $170,255.00 - $200,300.00. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (all benefits are subject to eligibility requirements).
Posting may be closed earlier due to high volume of applicants.
#J-18808-Ljbffr