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MOSH

VP of Operations and Supply Chain

MOSH, Los Angeles, California, United States, 90079

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VP of Operations and Supply Chain Location: Los Angeles (Hybrid – minimum 3 days / week in office)

Start Date: September 2, 2025

Reports to : President & COO

To Apply: Send resume and cover letter to opportunity@moshlife.com (LinkedIn submissions not accepted)

About the Role MOSH is seeking a mission-driven, detail-oriented VP of Operations and Supply Chain to lead our ops team through our next phase of hypergrowth. You will take full ownership of sourcing, production, logistics, fulfillment, quality, and customer service, enabling the President to transition away from day-to-day operations. You will translate growth plans into scalable systems, build and lead a high-performing ops team, and ensure seamless execution across e-commerce and retail (Shopify, Amazon, TikTok, UNFI, KeHE, Target, Costco, CVS). This is a high-leverage, high-autonomy role for a world-class operator who thrives in fast-paced, high-accountability environments.

Key Responsibilities Strategy & Execution

Lead end-to-end operations from sourcing to last-mile fulfillment

Own KPIs including COGS, gross margin, OTIF, inventory turns, chargebacks, and budget adherence

Develop dashboards and reporting systems to monitor performance and surface insights

Build scalable SOPs and workflows across Ops, Sales, Finance, R&D, and Customer Experience

Own and evolve the operational tech stack (Cin7, ERP, WMS, EDI, Shopify, Amazon integrations)

COGS Optimization & Supply Chain Ownership

Fully accountable for all COGS drivers including ingredients, waste, packaging, tolling, and freight

Source and negotiate with ingredient, packaging, and raw material vendors

Build redundancy through dual sourcing, vendor diversification, and continuity planning

Lead new co-manufacturer onboarding across food, beverage, and supplement categories

Oversee 3PL searches, onboarding, and ongoing performance management

Retail & Channel Fulfillment

Ensure seamless supply chain execution across DTC, Amazon, and retail channels

Manage EDI compliance and chargebacks with key accounts including UNFI, KeHE, Target, Costco, and CVS

Lead biweekly S&OP meetings to align demand planning and execution across teams

Cross-Functional & Project Leadership

Own operational project management for new product development, reformulations, and channel launches

Partner with Sales, Finance, and R&D to ensure timely, cost-effective commercialization

Support fundraising and board-level communications with data-driven operational insights

Build, coach, and retain a high-performing team with a culture of ownership, speed, and excellence

Quality, Compliance & Customer Experience

Own food safety programs and ensure ongoing compliance with certifications such as Kosher, Gluten-Free, and Organic

Manage quality assurance escalations across co-mans and 3PLs

Build and lead the customer service team; resolve escalated customer issues with a focus on speed and satisfaction

What Success Looks Like in Year 1

Reduced ingredient and freight COGS by 10 percent through vendor and logistics optimization

Onboard additional co-manufacturer in new food and supplement categories

Improved OTIF to over 95 percent and cut chargebacks by 50 percent across retail accounts

Launched 5-10 new SKUs on time and under budget across DTC and retail

Built operational dashboards for real-time KPI visibility and leadership reporting

Ideal Candidate

10+ years in CPG operations and supply chain (food, beverage, or wellness)

Proven success scaling a brand from $20M to $250M+ in revenue

Expert in vendor sourcing, co-man and 3PL onboarding, and operational finance

Experience managing complex fulfillment across DTC, Amazon, and national retail

Fluency in demand planning, ERP, WMS, and EDI systems (Cin7 experience preferred)

Advanced skills in Google Sheets, project management, and financial modeling

Strong communicator and team builder with exceptional attention to detail

Bachelor's degree required; advanced degree a plus

About MOSH MOSH is a mission-driven brain health company founded by Maria Shriver and Patrick Schwarzenegger. Launched on World Alzheimer’s Day in 2021, we offer functional protein bars with ingredients that support brain health and donate a portion of every sale to Alzheimer’s research through the Women’s Alzheimer’s Movement at Cleveland Clinic. Now an 8-figure brand on a path to $250M and beyond in the next 5 years, we are scaling rapidly on digital channels and especially in retail. Headquartered in Brentwood, Los Angeles, our tight-knit team moves with urgency, purpose, and a deep sense of mission.

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