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Muse Group

IT Systems & Infrastructure Lead

Muse Group, Winona, Minnesota, United States, 55987

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About the Company Muse Group empowers music makers. We create the world’s most popular apps for playing, recording, and composing music. Through our innovative learning tools, expansive music catalogs, and free open-source software, we make it easier for millions—from beginners to experienced musicians—to be creative every day. Our talented team of music lovers collaborates all over the globe, from Limassol to Seoul, Boston to Berlin. We’re an ambitious company with the drive and culture of a startup— with many more exciting Muse Group developments to come.

Key Responsibilities

Manage and maintain core IT infrastructure, including networks, servers, and

IBM i systems .

Oversee

Microsoft 365

and other enterprise software services.

Ensure smooth operation of employee

hardware , workstations, and peripherals.

Monitor system performance, troubleshoot issues, and implement improvements.

Coordinate IT operations and act as the primary technical lead for infrastructure.

Required Experience

Proven experience in managing IT infrastructure, including networks, servers, and enterprise systems.

Strong knowledge of

Microsoft 365

administration and user management.

Solid understanding of IT operations, security, and best practices.

Ability to troubleshoot complex technical issues across hardware and software.

Strong organizational and communication skills; capable of coordinating with both technical staff and business users.

Nice to Have

Expertise with IBM i (AS/400) or similar enterprise hardware platforms.

Experience in vendor management and procurement of IT equipment is a plus.

Benefits

An opportunity to create inspiring products for musicians, artists, and creators while shaping the future of the music industry.

Great opportunities for both professional and personal growth, including a professional development reimbursement.

Paid time off: vacation, sick & holiday pay, paid parental leave.

Short & long-term disability.

Competitive insurance options.

Additional perks ( “My Wellness Bucks” program, celebration benefits, Hal Leonard Product discount).

Work format

Schedule: Full time position, hybrid — min. 2 days/week in office.

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