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JFK Johnson Rehabilitation Institute

LPN PRACTICE OUTREACH COORDINATOR

JFK Johnson Rehabilitation Institute, Tinton Falls, New Jersey, United States

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Title: LPN Practice Outreach Coordinator

Requisition

Requisition # 2025-171669

Shift: Day

Status: Full Time with Benefits

Location Hackensack Meridian Health, Borough of Tinton Falls, New Jersey, United States

Overview A LPN Practice Outreach Coordinator will focus on transitions of care including inpatient, emergency and skilled nursing facility transitions and proactively outreach patients to close gaps in care. This role will coordinate prescribed care and preventive screenings, conduct data mining in EMR, call patients, and facilitate quality meetings.

Responsibilities

Proactive outreach to adult and pediatric primary care patients after transition of care from a healthcare facility including inpatient, emergency department, and skilled nursing facilities.

Proactive outreach to adult and pediatric primary care patients to support lab/image/referral tracking, gaps in care and other quality measure improvement efforts.

Effective and compassionate communication with patients and their significant others to plan, implement and follow up on gaps in care.

Frequent telephonic interactions with patients and their significant other to close gaps in care.

Coordination with other members of the care team, Providers on the care team and consultants to close gaps in care and update EMR.

Acts as a liaison between patients, primary care practices and population health and Quality teams.

Facilitates partnerships with community partners and resources to assist patients in closing gaps in care.

Uses evidence-based coaching techniques to help patients design realistic health goals, implement positive lifestyle changes and achieve desired plan in support of a healthier lifestyle and disease state.

Works as part of the interdisciplinary team to meet the goals of the Practice, the provider and the patient, will support the population health and transformation initiatives as assigned.

Provides quality customer service and follows HIPAA rules/regulations.

Documents in the EMR, the patient interactions and care planning activities as directed.

Identifies and appropriately escalates patient related issues to Provider when required.

Utilizes data to better understand tailor interventions to patient populations.

Attends/presents status updates at meetings.

Supports the Transformation efforts as needed.

Regional travel required, use of personal vehicle with mileage reimbursement (consistent with company policy). Driver license required.

Other duties and/or projects as assigned.

Qualifications Education, Knowledge, Skills and Abilities Required

Licensed Practical Nurse (LPN).

Basic proficiency in standard computer programs e.g., MS Word, Excel, Google Docs, Sheets, etc.

Ability to work on multiple projects concurrently in a fast paced, timeline driven environment.

Strong planning and organizational skills with the ability to work independently, multi-task, and prioritize responsibilities.

Excellent written, verbal and telephone communication skills. Must be able to facilitate webinar meetings.

Proficiency in Electronic Medical Record required within 60 days of hire.

Education, Knowledge, Skills And Abilities Preferred

Bachelor's Degree is preferred with focus on Health Care administration, principles of management, Population Health, Health Care Education, Community Health, Health Information Management, or Information Technology.

Licenses And Certifications Required

Licensed Practical Nurse.

Valid Driver's License from a USA state.

Compensation Starting at $60,174.40 Annually.

Benefits Full comprehensive benefits package including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Equal Opportunity Employer HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

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