Cerebras
Company Overview
Cohesity leads in AI‑powered data security and management, protecting data across the data center, edge, and cloud. The company is globally recognized for innovation, product strength, and simplicity in design. Requirements
Hybrid work arrangement
with 2‑3 days per week in office. Must reside within commute distance of Santa Clara, CA
(or Heathrow, FL or Roseville, MN). Technical expertise in at least one of:
Linux, Virtualization, Networking, Storage. Responsibilities
Work with customers to provide timely resolution of technical issues, covering weekdays, weekends, and holidays. Investigate and troubleshoot technical issues using available tools. Recreate customer environments and problems to aid in troubleshooting and case resolution. Record customer interactions, including investigation and resolution. Work closely with engineering and account management teams. Demonstrate judgment in selecting methods for obtaining solutions. Provide the best experience possible for customers. Manage workload to ensure all issues are resolved in a timely manner. Assist in developing comprehensive self‑service solutions for future incidents. Develop knowledge base articles. Determine and communicate recommendations on support readiness for new products and features. Provide feedback to improve product quality and functionality. Participate in process planning and recommend improvements. Qualifications
BS degree in Computer Science, Computer Networking or related field (4+ years of experience) OR MS degree with 2+ years of experience. 4+ years of professional experience in Storage, Networking, and/or Virtualization environments. Strong understanding of Linux and administration across all working components. Proficiency in Linux debugging utilities (systemtap, tcpdump, ftrace, strace, wireshark, gdb, crash). Experience with remote file access protocols including NFS and SMB (CIFS). Ability to analyze system diagnostics and articulate the issue to the customer. Experience with storage concepts including virtualization and data protection (e.g., VMware, CommVault, Symantec, EMC, NetApp). Benefits
Pay Range: $128,000.00–$160,000.00 per year. Eligibility for health and wellness benefits, vacation, paid holidays, 401(k) retirement plan, and other benefits the company may offer. Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
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Cohesity leads in AI‑powered data security and management, protecting data across the data center, edge, and cloud. The company is globally recognized for innovation, product strength, and simplicity in design. Requirements
Hybrid work arrangement
with 2‑3 days per week in office. Must reside within commute distance of Santa Clara, CA
(or Heathrow, FL or Roseville, MN). Technical expertise in at least one of:
Linux, Virtualization, Networking, Storage. Responsibilities
Work with customers to provide timely resolution of technical issues, covering weekdays, weekends, and holidays. Investigate and troubleshoot technical issues using available tools. Recreate customer environments and problems to aid in troubleshooting and case resolution. Record customer interactions, including investigation and resolution. Work closely with engineering and account management teams. Demonstrate judgment in selecting methods for obtaining solutions. Provide the best experience possible for customers. Manage workload to ensure all issues are resolved in a timely manner. Assist in developing comprehensive self‑service solutions for future incidents. Develop knowledge base articles. Determine and communicate recommendations on support readiness for new products and features. Provide feedback to improve product quality and functionality. Participate in process planning and recommend improvements. Qualifications
BS degree in Computer Science, Computer Networking or related field (4+ years of experience) OR MS degree with 2+ years of experience. 4+ years of professional experience in Storage, Networking, and/or Virtualization environments. Strong understanding of Linux and administration across all working components. Proficiency in Linux debugging utilities (systemtap, tcpdump, ftrace, strace, wireshark, gdb, crash). Experience with remote file access protocols including NFS and SMB (CIFS). Ability to analyze system diagnostics and articulate the issue to the customer. Experience with storage concepts including virtualization and data protection (e.g., VMware, CommVault, Symantec, EMC, NetApp). Benefits
Pay Range: $128,000.00–$160,000.00 per year. Eligibility for health and wellness benefits, vacation, paid holidays, 401(k) retirement plan, and other benefits the company may offer. Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
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