National Black MBA Association
Escalation Event Analyst
National Black MBA Association, Getzville, New York, United States, 14068
Overview
The Client Organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. It plays a leading role coordinating the allocation of capital and other financial, technology and human resources toward the client segments with the best returns potential. It is responsible for managing wholesale credit and counterparty risk for the organization and operates across 40+ jurisdictions globally.
Responsibilities
Executing processes related to Escalation Events oversight
Engage with senior leaders to assess, record and respond to Events, ensuring these are captured accurately, timely and in accordance with requirements
Provide analytical reviews and reporting for Senior Management and relevant Committees and management meetings
Regularly review and execute ‘Change Management’ processes and ensure the Escalation Structure is accurate
Coordinate and host the Client Organization Escalation Champion forum
Execute the Client Organization Escalation Event Quality Assurance
Review updates required for the Client Organization Escalations operating manual
Review materials and present ‘Roadshows’ across the Client Organization to build awareness of the Client Organization’s Escalation Events, processes, and roles and responsibilities
Coordinate, monitor, and ensure the execution of controls are effective
Qualifications & skills
10+ years of relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or governance and control
Experience as an Escalation Champion or relevant skills
Experience managing teams with broad accountability in a complex environment, works effectively in a cross‑functional organization with the ability to balance strategic priorities with tactical actions
Demonstrated experience in providing effective ongoing program management support including continuous program improvement
Solid understanding of a broad range of financial services products/services and end‑to‑end processes
Excellent knowledge of and experience with financial services control environments, business processes, and ever‑evolving governance processes and regulatory environments
Demonstrated ability to apply critical thought in evaluating business problems, articulating problem statements concisely and guiding the development of logical, pragmatic control recommendations and solutions
Excellent written and verbal communication skills
Self‑starting team player with the ability to multitask and prioritize
Demonstrative analytical skills with follow‑up and problem‑solving capability
Highly proficient with Microsoft Excel and PowerPoint
Education
Bachelor’s/University degree
Salary Range: $125,200.00 - $187,800.00
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Responsibilities
Executing processes related to Escalation Events oversight
Engage with senior leaders to assess, record and respond to Events, ensuring these are captured accurately, timely and in accordance with requirements
Provide analytical reviews and reporting for Senior Management and relevant Committees and management meetings
Regularly review and execute ‘Change Management’ processes and ensure the Escalation Structure is accurate
Coordinate and host the Client Organization Escalation Champion forum
Execute the Client Organization Escalation Event Quality Assurance
Review updates required for the Client Organization Escalations operating manual
Review materials and present ‘Roadshows’ across the Client Organization to build awareness of the Client Organization’s Escalation Events, processes, and roles and responsibilities
Coordinate, monitor, and ensure the execution of controls are effective
Qualifications & skills
10+ years of relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or governance and control
Experience as an Escalation Champion or relevant skills
Experience managing teams with broad accountability in a complex environment, works effectively in a cross‑functional organization with the ability to balance strategic priorities with tactical actions
Demonstrated experience in providing effective ongoing program management support including continuous program improvement
Solid understanding of a broad range of financial services products/services and end‑to‑end processes
Excellent knowledge of and experience with financial services control environments, business processes, and ever‑evolving governance processes and regulatory environments
Demonstrated ability to apply critical thought in evaluating business problems, articulating problem statements concisely and guiding the development of logical, pragmatic control recommendations and solutions
Excellent written and verbal communication skills
Self‑starting team player with the ability to multitask and prioritize
Demonstrative analytical skills with follow‑up and problem‑solving capability
Highly proficient with Microsoft Excel and PowerPoint
Education
Bachelor’s/University degree
Salary Range: $125,200.00 - $187,800.00
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr