National Black MBA Association
The Client Organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential. Finally, it is responsible for managing wholesale credit and counterparty risk for the organization. The Client Organization operates across 40+ jurisdictions globally.
The Client Organization Governance and Escalations team sits within the Chief Administrative Office, under the Head of Controls. The team supports and executes activities related to Corporate Governance, including Governance Committees, management meetings, Board Material Data Accuracy Controls, Escalations of Events, and oversight of the Client Organization Executive Scorecard Risk & Control metric performance, Organizational Change Management and New Activities.
Overview This role specifically sits within the Governance team. The role will be expected to execute and support a range of activities related to the Client Organizations Governance for effective Governance management and improving the Client Organizations overall decision-making through enhancing processes and culture.
Responsibilities
Oversee the building upon the designed, implementing, and maintaining a Client Organization Governance over management meetings in line with Citi’s Governance Operating Model
Implement Governance Committee policy documents, templates, training, communications, review and assessments within the operating guide
Ensure approval of the Client Organization Governance operating guide
Oversee the maintenance and regularly review the inventory of Client owned Governance Committees and management meetings and manage the inventory through the lifecycle
Monitor compliance with the operating guide and work with various Committee or management meeting secretaries or coordinators to identify and address potential issues related to operational efficiency
Review for approval regular reporting of inventory that may be included in Governance Committees or management meetings
Oversee the governance flow for ease of understanding matters being escalated or elevated
Reduce redundancies or duplicative management meetings through robust screening of new management meeting request
Work on ad-hoc requests and assist with the oversight of Wholesale Lending Governance landscape
Review materials and present ‘Roadshows’ across the Client Organization to build awareness of the Client Organization’s Governance processes, and roles and responsibilities
Coordinate, monitor, and ensure the execution of controls are effective
Qualifications & Skills
10+ years of relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or governance and control
Experience in Corporate Governance and governance coordination
Experience managing teams with broad accountability in a complex environment, works effectively in a cross-functional organization with the ability to balance strategic priorities with tactical actions
Demonstrated experience in providing effective ongoing program management support including continuous program improvement
Solid understanding of a broad range of financial services products/services and end-to-end processes
Excellent knowledge of and experience with financial services control environments, business processes, and ever-evolving governance processes and regulatory environments
Demonstrated ability to apply critical thought in evaluating business problems, articulating problem statements concisely and guiding the development of logical, pragmatic control recommendations and solutions
Excellent written and verbal communication skills
Self-starting team player with the ability to multitask and prioritize
Demonstrative analytical skills with follow-up and problem-solving capability
Highly proficient with Microsoft Excel and PowerPoint
Education
Bachelor’s/University degree
Salary $125,200.00 - $187,800.00
Benefits Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Relevant Skills Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Data Analysis, Escalation Management, Governance, Needs Assessment, Program Management, Risk Management.
Posting Close Date Oct 24, 2025
EEO & Accessibility Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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The Client Organization Governance and Escalations team sits within the Chief Administrative Office, under the Head of Controls. The team supports and executes activities related to Corporate Governance, including Governance Committees, management meetings, Board Material Data Accuracy Controls, Escalations of Events, and oversight of the Client Organization Executive Scorecard Risk & Control metric performance, Organizational Change Management and New Activities.
Overview This role specifically sits within the Governance team. The role will be expected to execute and support a range of activities related to the Client Organizations Governance for effective Governance management and improving the Client Organizations overall decision-making through enhancing processes and culture.
Responsibilities
Oversee the building upon the designed, implementing, and maintaining a Client Organization Governance over management meetings in line with Citi’s Governance Operating Model
Implement Governance Committee policy documents, templates, training, communications, review and assessments within the operating guide
Ensure approval of the Client Organization Governance operating guide
Oversee the maintenance and regularly review the inventory of Client owned Governance Committees and management meetings and manage the inventory through the lifecycle
Monitor compliance with the operating guide and work with various Committee or management meeting secretaries or coordinators to identify and address potential issues related to operational efficiency
Review for approval regular reporting of inventory that may be included in Governance Committees or management meetings
Oversee the governance flow for ease of understanding matters being escalated or elevated
Reduce redundancies or duplicative management meetings through robust screening of new management meeting request
Work on ad-hoc requests and assist with the oversight of Wholesale Lending Governance landscape
Review materials and present ‘Roadshows’ across the Client Organization to build awareness of the Client Organization’s Governance processes, and roles and responsibilities
Coordinate, monitor, and ensure the execution of controls are effective
Qualifications & Skills
10+ years of relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or governance and control
Experience in Corporate Governance and governance coordination
Experience managing teams with broad accountability in a complex environment, works effectively in a cross-functional organization with the ability to balance strategic priorities with tactical actions
Demonstrated experience in providing effective ongoing program management support including continuous program improvement
Solid understanding of a broad range of financial services products/services and end-to-end processes
Excellent knowledge of and experience with financial services control environments, business processes, and ever-evolving governance processes and regulatory environments
Demonstrated ability to apply critical thought in evaluating business problems, articulating problem statements concisely and guiding the development of logical, pragmatic control recommendations and solutions
Excellent written and verbal communication skills
Self-starting team player with the ability to multitask and prioritize
Demonstrative analytical skills with follow-up and problem-solving capability
Highly proficient with Microsoft Excel and PowerPoint
Education
Bachelor’s/University degree
Salary $125,200.00 - $187,800.00
Benefits Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Relevant Skills Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Data Analysis, Escalation Management, Governance, Needs Assessment, Program Management, Risk Management.
Posting Close Date Oct 24, 2025
EEO & Accessibility Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr