Tokio Marine North America Services
Digital Media Specialist/Videographer - Hybrid, Bala Cynwyd, PA
Tokio Marine North America Services, Bala Cynwyd, Pennsylvania, United States, 19004
Digital Media Specialist – Hybrid, Bala Cynwyd, PA
Join we’re seeking a talented Digital Media Specialist to create compelling digital content for local, national and global audiences. This position will create original digital content that tells engaging stories and supports initiatives across four Tokio Marine Group companies. This role combines technical skills with creative storytelling, attention to detail, and social skills to deliver high-quality projects for both internal and external audiences.
This role will work with people at all levels from four different companies – Philadelphia Insurance Companies (PHLY), Tokio Marine America (TMA), First Insurance Company of Hawaii (FICOH), and Tokio Marine North America Services (TMNAS). Video projects will be diverse, challenging and fun ranging from training and demos to executive messages, marketing and social media to events.
Essential Job Functions
Plan, research, film, and edit video projects from concept through delivery, incorporating feedback from stakeholders
Conduct intake meetings with internal clients to discuss new video requests, either independently or alongside the Assistant Manager once trained
Collaborate with internal departments and external vendors to manage schedules, resources, and project milestones
Conduct on‑camera interviews with employees, clients, and partners providing coaching, encouragement, and comfort to interview subjects
Draft and edit scripts for videos, collaborating with all stakeholders
Maintain organized project files, media libraries, and archives to ensure efficient workflows and accessible assets
Deliver final content to internal and external platforms (social, web, intranet)
Support upkeep of video equipment, studio space, and vendor service contracts
Graphic design work building visual images for videos, social media and other channels
Qualifications
Bachelor’s degree in media, Communications, or related field preferred
1–3 years of professional video production experience, including filming and editing, ideally in a corporate, agency, or video production house setting
Strong demo reel showcasing filming and editing work
Proficiency in Adobe Creative Suite, especially Premiere Pro and After Effects
Experienced and knowledgeable with Adobe Photoshop, Adobe Illustrator, Canva, Powtoon, or other design tools is a plus
Experience with producing digital video, DSLR photography, and interactive media. Audio/podcast content experience a plus
Ability to deliver content in multiple formats and aspect ratios, with working knowledge of captions/subtitles and publishing specs for web and social media platforms
Able to research topics, develop interview questions, and write short scripts, captions, and metadata that support clear storytelling, audience engagement, and platform performance, with familiarity in applying basic video analytics (YouTube, LinkedIn, intranet) to editing and content decisions
Strong B2B video experience. Minimum of basic social media video best practices for content
Demonstratable experience working directly with clients/customers. Comfortable speaking with stakeholders about project needs and able to translate requests into actionable production steps
Confident when conducting on-camera interviews, with the ability to put subjects at ease, ask clear questions, and adapt in real time to capture authentic responses
Knowledge of studio and remote lighting, audio recording, and other related production techniques
Excellent communication and collaboration skills; able to build strong relationships and work effectively across teams; handle feedback and incorporate customer requests into projects
Strong organizational skills: able to manage multiple projects and deliver high-quality work under tight deadlines
Ability to lift up to 30 lbs. and maintain the stamina required for on-site video shoots
Familiarity producing hybrid and virtual meetings, and content, via Zoom, Teams, Riverside, or similar platforms is a plus
Travel up to 20% (primarily in the Greater Philadelphia area)
Location: Bala Cynwyd, PA (Hybrid)
Employment Type: Full-time
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This role will work with people at all levels from four different companies – Philadelphia Insurance Companies (PHLY), Tokio Marine America (TMA), First Insurance Company of Hawaii (FICOH), and Tokio Marine North America Services (TMNAS). Video projects will be diverse, challenging and fun ranging from training and demos to executive messages, marketing and social media to events.
Essential Job Functions
Plan, research, film, and edit video projects from concept through delivery, incorporating feedback from stakeholders
Conduct intake meetings with internal clients to discuss new video requests, either independently or alongside the Assistant Manager once trained
Collaborate with internal departments and external vendors to manage schedules, resources, and project milestones
Conduct on‑camera interviews with employees, clients, and partners providing coaching, encouragement, and comfort to interview subjects
Draft and edit scripts for videos, collaborating with all stakeholders
Maintain organized project files, media libraries, and archives to ensure efficient workflows and accessible assets
Deliver final content to internal and external platforms (social, web, intranet)
Support upkeep of video equipment, studio space, and vendor service contracts
Graphic design work building visual images for videos, social media and other channels
Qualifications
Bachelor’s degree in media, Communications, or related field preferred
1–3 years of professional video production experience, including filming and editing, ideally in a corporate, agency, or video production house setting
Strong demo reel showcasing filming and editing work
Proficiency in Adobe Creative Suite, especially Premiere Pro and After Effects
Experienced and knowledgeable with Adobe Photoshop, Adobe Illustrator, Canva, Powtoon, or other design tools is a plus
Experience with producing digital video, DSLR photography, and interactive media. Audio/podcast content experience a plus
Ability to deliver content in multiple formats and aspect ratios, with working knowledge of captions/subtitles and publishing specs for web and social media platforms
Able to research topics, develop interview questions, and write short scripts, captions, and metadata that support clear storytelling, audience engagement, and platform performance, with familiarity in applying basic video analytics (YouTube, LinkedIn, intranet) to editing and content decisions
Strong B2B video experience. Minimum of basic social media video best practices for content
Demonstratable experience working directly with clients/customers. Comfortable speaking with stakeholders about project needs and able to translate requests into actionable production steps
Confident when conducting on-camera interviews, with the ability to put subjects at ease, ask clear questions, and adapt in real time to capture authentic responses
Knowledge of studio and remote lighting, audio recording, and other related production techniques
Excellent communication and collaboration skills; able to build strong relationships and work effectively across teams; handle feedback and incorporate customer requests into projects
Strong organizational skills: able to manage multiple projects and deliver high-quality work under tight deadlines
Ability to lift up to 30 lbs. and maintain the stamina required for on-site video shoots
Familiarity producing hybrid and virtual meetings, and content, via Zoom, Teams, Riverside, or similar platforms is a plus
Travel up to 20% (primarily in the Greater Philadelphia area)
Location: Bala Cynwyd, PA (Hybrid)
Employment Type: Full-time
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