Volunteers of America Los Angeles
Outreach Specialist
Volunteers of America Los Angeles, Santa Ana, California, United States, 92725
Job Description
About Us VOALA is a non‑profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
Pay Rate $22.52 - $23.71 Per Hour
Benefits VOALA offers competitive medical, dental, vision and retirement benefits.
Job Summary and Purpose The Outreach Specialist is responsible for promoting the program throughout the surrounding areas, supporting ODR clients in need of crisis intervention methods to prepare individuals for further success. Conducts community outreach to develop resources to support clients and their families. Part of a multi‑disciplinary team that provides case management, housing referral, financial counseling and benefits services.
Duties and Responsibilities
Provides street outreach, engagement, crisis stabilization, trauma‑informed case management, and referral services for clients and their families
Conducts initial street screenings, immediate needs assessments, and crisis stabilization
Provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
Assists case managers in conducting the comprehensive screenings and assessments to develop an Individual Service Plan
Coordinates follow‑up services with case management team; records all services provided
Performs tasks of Case Manager or Housing Specialist as needed
Integrates development strategies and evidence‑informed practices to provide a holistic service approach including life skills workshops through “teachable” moments
Develops, performs, and assists with workshops pertaining to household needs
Provides crisis intervention if needed, and makes referrals to appropriate community resources
Leads community outreach for program, represents VOALA at meetings of working groups specific to housing justice involved populations, attends apartment and relator association meetings, develops community partners
Additional duties as assigned
Essential Duties
Street outreach, crisis stabilization and initial case management
Coordinates outreach efforts with Case Management team, supporting Case Management initiatives for clients served
Monitor and maintain complete client records, daily activity logs, mileage logs, HMIS, and other reports as directed
Provides life skills workshops as part of holistic service effort; participates in crisis intervention as needed
Outreach to community partners to promote at‑risk youth programs and resolve homelessness
Other duties as required and subject to change at any time
Qualifications Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
Education
Bachelor’s Degree in Social Services or related discipline
Or Equivalent combination of education and work experience (four years)
Experience
Two years’ experience working with Justice Involved Populations, people in recovery and/or homelessness individuals
Preferred Qualifications
Bilingual (Spanish)
HMIS (homeless database)
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E‑Verify as required by the federal government and will provide the federal government with your Form 1‑9 information to confirm that you are authorized to work in the U. S.
If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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About Us VOALA is a non‑profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
Pay Rate $22.52 - $23.71 Per Hour
Benefits VOALA offers competitive medical, dental, vision and retirement benefits.
Job Summary and Purpose The Outreach Specialist is responsible for promoting the program throughout the surrounding areas, supporting ODR clients in need of crisis intervention methods to prepare individuals for further success. Conducts community outreach to develop resources to support clients and their families. Part of a multi‑disciplinary team that provides case management, housing referral, financial counseling and benefits services.
Duties and Responsibilities
Provides street outreach, engagement, crisis stabilization, trauma‑informed case management, and referral services for clients and their families
Conducts initial street screenings, immediate needs assessments, and crisis stabilization
Provides information referrals, crisis intervention, and assistance with permanent housing placement for participants
Assists case managers in conducting the comprehensive screenings and assessments to develop an Individual Service Plan
Coordinates follow‑up services with case management team; records all services provided
Performs tasks of Case Manager or Housing Specialist as needed
Integrates development strategies and evidence‑informed practices to provide a holistic service approach including life skills workshops through “teachable” moments
Develops, performs, and assists with workshops pertaining to household needs
Provides crisis intervention if needed, and makes referrals to appropriate community resources
Leads community outreach for program, represents VOALA at meetings of working groups specific to housing justice involved populations, attends apartment and relator association meetings, develops community partners
Additional duties as assigned
Essential Duties
Street outreach, crisis stabilization and initial case management
Coordinates outreach efforts with Case Management team, supporting Case Management initiatives for clients served
Monitor and maintain complete client records, daily activity logs, mileage logs, HMIS, and other reports as directed
Provides life skills workshops as part of holistic service effort; participates in crisis intervention as needed
Outreach to community partners to promote at‑risk youth programs and resolve homelessness
Other duties as required and subject to change at any time
Qualifications Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
Education
Bachelor’s Degree in Social Services or related discipline
Or Equivalent combination of education and work experience (four years)
Experience
Two years’ experience working with Justice Involved Populations, people in recovery and/or homelessness individuals
Preferred Qualifications
Bilingual (Spanish)
HMIS (homeless database)
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E‑Verify as required by the federal government and will provide the federal government with your Form 1‑9 information to confirm that you are authorized to work in the U. S.
If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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