Child and Family Services of Erie County, Inc.
Residential Domestic Violence Advocate
Child and Family Services of Erie County, Inc., Buffalo, New York, United States, 14266
Residential Domestic Violence Advocate
Join Child and Family Services of Erie County, Inc. to make a direct positive impact on individuals experiencing domestic violence and their children.
Shift Information Tuesdays‑Saturdays. Tuesdays‑Fridays 7am‑3pm, Saturdays 8am‑4pm.
Major Responsibilities
Listen and counsel adult shelter residents, conduct crisis intervention as needed.
Lead group sessions and support groups, conflict resolution sessions.
Retain up‑to‑date case files and progress notes.
Maintain necessary records, statistical information, activity sheets, documentation, logs.
Engage in case conferences and case reviews as assigned.
Attend program meetings, initiate and engage in creative programming.
Meet residents’ primary needs during shift (token distribution, supplies, etc.).
Assist with facility cleaning and supplies.
Transport residents in agency vehicle to appointments.
Engage in community presentations as required.
Provide administrative duties (copies, intake files).
Advocate legal and social services for residents.
Cover crisis telephone hotline.
Remain alert at all times; no napping during shifts.
Report plant emergencies or security breaches.
Model sensitivity, fair treatment, diversity acceptance.
Participate in quality improvement process.
Promote empowerment according to Social Work and Domestic Violence Movement principles, trauma‑informed care.
Perform related duties per program coordinator.
Maintain vehicle safety and usage policy compliance.
Use agency phone and email systems following customer service protocol.
Maintain positive working relationships with staff and others.
Minimum Qualifications
Bachelor of Social Work (BSW) or related field, or Associate’s degree with experience.
Valid NYS Driver’s License and insurance.
Team player.
Fast‑paced office setting experience.
Smoke‑free work environment adherence.
Rotate shifts, evenings, weekends, holidays.
Bi‑lingual English/Spanish appreciated.
Prior domestic violence experience or trauma victim experience appreciated.
CPR or nursing skills appreciated.
Familiarity with or clinical training in mental health and substance abuse appreciated.
Competitive Pay $20 per hour.
Benefits
Paid Time Off – 20 PTO days (25 after five years).
14 paid holidays.
Bereavement days.
Paid jury duty.
Employer‑paid life insurance.
Medical and dental two‑plan options.
Vision insurance.
Wellness program and incentives.
Health Savings Account and quarterly employer contributions.
Flexible Spending Accounts.
Dependent care FSA.
Employee referral bonus.
PSLF qualification.
403(b) contributions.
Equal Opportunity Child And Family Services is an Equal Opportunity Employer. Child + Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child + Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
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Shift Information Tuesdays‑Saturdays. Tuesdays‑Fridays 7am‑3pm, Saturdays 8am‑4pm.
Major Responsibilities
Listen and counsel adult shelter residents, conduct crisis intervention as needed.
Lead group sessions and support groups, conflict resolution sessions.
Retain up‑to‑date case files and progress notes.
Maintain necessary records, statistical information, activity sheets, documentation, logs.
Engage in case conferences and case reviews as assigned.
Attend program meetings, initiate and engage in creative programming.
Meet residents’ primary needs during shift (token distribution, supplies, etc.).
Assist with facility cleaning and supplies.
Transport residents in agency vehicle to appointments.
Engage in community presentations as required.
Provide administrative duties (copies, intake files).
Advocate legal and social services for residents.
Cover crisis telephone hotline.
Remain alert at all times; no napping during shifts.
Report plant emergencies or security breaches.
Model sensitivity, fair treatment, diversity acceptance.
Participate in quality improvement process.
Promote empowerment according to Social Work and Domestic Violence Movement principles, trauma‑informed care.
Perform related duties per program coordinator.
Maintain vehicle safety and usage policy compliance.
Use agency phone and email systems following customer service protocol.
Maintain positive working relationships with staff and others.
Minimum Qualifications
Bachelor of Social Work (BSW) or related field, or Associate’s degree with experience.
Valid NYS Driver’s License and insurance.
Team player.
Fast‑paced office setting experience.
Smoke‑free work environment adherence.
Rotate shifts, evenings, weekends, holidays.
Bi‑lingual English/Spanish appreciated.
Prior domestic violence experience or trauma victim experience appreciated.
CPR or nursing skills appreciated.
Familiarity with or clinical training in mental health and substance abuse appreciated.
Competitive Pay $20 per hour.
Benefits
Paid Time Off – 20 PTO days (25 after five years).
14 paid holidays.
Bereavement days.
Paid jury duty.
Employer‑paid life insurance.
Medical and dental two‑plan options.
Vision insurance.
Wellness program and incentives.
Health Savings Account and quarterly employer contributions.
Flexible Spending Accounts.
Dependent care FSA.
Employee referral bonus.
PSLF qualification.
403(b) contributions.
Equal Opportunity Child And Family Services is an Equal Opportunity Employer. Child + Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child + Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
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