Community Health Network
Overview
Remote / Work from Home / Virtual / Hybrid
Department: Surg Center CBO
Schedule: Full-time
Facility: Heritage Park, Indianapolis, IN 46250, United States
Shift: Day Job
Hours: 8:30-5 M-F
Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing and claims. The patient account role will be responsible for keeping current on all payer specific regulations and procedures and will provide written summaries of findings and recommendations. This position is customer focused with emphasis on accounts receivable management. The Patient Account Representative is required to follow established guidelines, take action to recover delinquent accounts with the payers. Place calls to the payers to collect and assist in maintaining Network A/R days. Follow up may be performed by way of payer websites when appropriate. This position will allow the flexibility to work from home upon completion of the initial training period.
Your exceptional skills and qualifications
Two years or more years’ of experience in revenue cycle healthcare within a medium to larger healthcare system
Must be knowledgeable regarding payer billing guidelines
High School Diploma or GED required
Adheres to all network and departmental procedures and policies
Complies with applicable state/federal laws and the program requirements of accreditation agencies and federal, state and government health plans
Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others
Ensures confidentiality of patient records
Follows appropriate steps to resolve denials within specified timeframe
Follows appropriate steps to resolve insurance correspondence scanned into mail queues
Follows billing and collection procedures as outlined in policies and provides payers with the appropriate and necessary information to adjudicate claim
Maintains A/R to meet Network set goals
Meets productivity standards designated by the department
Meets QA standards designated by the department
Monitors the billing and follow up holds at all sources, ensures timely resolution and is responsible for keeping assigned tasks current
Participates in monthly conference calls with specific payers
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Community Physician Network Indianapolis Northside
Note: This description reflects the current responsibilities and requirements for the role and may be subject to change. For more details, refer to internal job postings.
#J-18808-Ljbffr
Department: Surg Center CBO
Schedule: Full-time
Facility: Heritage Park, Indianapolis, IN 46250, United States
Shift: Day Job
Hours: 8:30-5 M-F
Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing and claims. The patient account role will be responsible for keeping current on all payer specific regulations and procedures and will provide written summaries of findings and recommendations. This position is customer focused with emphasis on accounts receivable management. The Patient Account Representative is required to follow established guidelines, take action to recover delinquent accounts with the payers. Place calls to the payers to collect and assist in maintaining Network A/R days. Follow up may be performed by way of payer websites when appropriate. This position will allow the flexibility to work from home upon completion of the initial training period.
Your exceptional skills and qualifications
Two years or more years’ of experience in revenue cycle healthcare within a medium to larger healthcare system
Must be knowledgeable regarding payer billing guidelines
High School Diploma or GED required
Adheres to all network and departmental procedures and policies
Complies with applicable state/federal laws and the program requirements of accreditation agencies and federal, state and government health plans
Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others
Ensures confidentiality of patient records
Follows appropriate steps to resolve denials within specified timeframe
Follows appropriate steps to resolve insurance correspondence scanned into mail queues
Follows billing and collection procedures as outlined in policies and provides payers with the appropriate and necessary information to adjudicate claim
Maintains A/R to meet Network set goals
Meets productivity standards designated by the department
Meets QA standards designated by the department
Monitors the billing and follow up holds at all sources, ensures timely resolution and is responsible for keeping assigned tasks current
Participates in monthly conference calls with specific payers
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Community Physician Network Indianapolis Northside
Note: This description reflects the current responsibilities and requirements for the role and may be subject to change. For more details, refer to internal job postings.
#J-18808-Ljbffr