Mass Markets
Mass Markets is hiring: Virtual Executive Assistant in Columbia
Mass Markets, Columbia, SC, US, 29228
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Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. As a Virtual Executive Assistant, you will perform a variety of high-level administrative tasks and support our company’s senior-level managers. Responsibilities include managing calendars, making travel arrangements, and preparing expense reports.
The ideal candidate should be well-organized, have excellent time management skills, and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.
Hours: Monday, Friday, Tuesday 2pm - 10pm EST; Saturday, Sunday 10am - 7pm EST
To be considered, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Key Responsibilities
Managing a complex and busy schedule
Performing planning, logistics, and operations work
Providing comprehensive administrative support
Coordinating travel arrangements
Handling confidential information with discretion
Supporting data entry, project completion, event planning, filing, mail handling, and correspondence
Organizing meetings from start to finish
Screening calls, preparing documents, bill payments, record keeping
Running errands as needed
Creating and maintaining action items, to-do lists, and following up proactively
Performing Chief of Staff level duties and/or project management
Handling procurement and logistics duties
Candidate Qualifications
Proven experience as an Executive or Personal Assistant (preferably in a BPO)
Excellent command of English
Discretion in handling confidential information
Knowledge of office management systems and procedures
Proficiency in MS Office (Excel, PowerPoint)
Excellent time management and prioritization skills
Attention to detail and problem-solving skills
Strong organizational and multi-tasking skills
High-speed internet connection (20Mbps+ download)
Compensation and Benefits
We offer competitive pay based on experience, along with benefits including PTO, holidays, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a collaborative work environment.
Physical Requirements
This role is primarily sedentary, requiring long periods of sitting and computer use, with occasional movement and lifting up to 40 pounds.
Conditions of Employment
Authorized to work in the job’s country
Willing to undergo background/security checks and drug screening
Equal Opportunity
MCI is committed to diversity and provides equal employment opportunities. We prohibit discrimination based on age, race, gender, disability, or other protected characteristics, and provide reasonable accommodations as needed.
About MCI
MCI is a global provider of business process outsourcing, IT, and customer experience solutions, recognized for rapid growth and innovation. We operate multiple facilities worldwide and employ over 10,000 professionals.
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