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KW PROPERTY MANAGEMENT AND CONSULTING

General Manager (LCAM Required)

KW PROPERTY MANAGEMENT AND CONSULTING, Fort Myers, Florida, United States, 33916

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General Manager (LCAM Required)

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KW PROPERTY MANAGEMENT AND CONSULTING .

Job Responsibilities

Provide management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives.

Certified and licensed by the State of Florida for Community Property Manager (CAM) with extensive Food & Beverage experience.

Act as key employee liaison between the client, KW Property Management, and internal staff, projecting a professional image.

Demonstate a positive, professional, client‑oriented attitude with coworkers, residents, owners, clients, and the public.

Primary coordinator to guarantee the company’s efforts fully meet and exceed contractual property management obligations.

Prepare annual budget for the association and analyze monthly financial statements including operating variances, cash management, and collection strategies.

Maintain complete and accurate property files, records, and documentation for future reference.

Supervise on‑site team members, develop specifications and continually evaluate service needs and performance.

Establish and maintain collaborative working relationships among departments, coworkers, and project team members.

Acquire and maintain current knowledge of state statutes, regulatory agency statutes, and each client’s community documents, policies, and procedures.

Initiate contact with new resident representatives, coordinate the move‑in process, and provide orientation to staff and building.

Set and adhere to the highest standards of performance and instill them in staff through personal follow‑up.

Respond to phone calls and correspondence in a timely and professional manner.

Maintain a professional relationship with the BOD, unit owners, and vendors.

Ability to run a BOD meeting when necessary according to Roberts Rules of Order.

Create a management report depicting an update on administrative items, financial overview, actual condition of the property, progress of specific projects, and clear recommendations.

Prepare professional presentations of reports, action plans, budgets, bid analysis, etc.

Support the KWPM’s GREAT values, philosophy, goals, and adhere to KWPM policies.

Organize time effectively and balance multiple projects.

Attend monthly Manager’s meeting.

Maintain and upload all documents into the management support systems accurately and update accordingly.

Monitor contracts regularly, evaluate and negotiate all contracts effectively, and ensure vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured.

Maintain accurate records, files, and communication pertinent to the Association office, and organize all files and policies as per the company’s standards.

Update Association communication regularly, including menu boards, newsletter, and website.

Process violations, work orders, architectural control applications, lease applications, and sale applications on a monthly basis.

Possess all knowledge of asset cash balances and availability of funds for projects, and manage cash flow for capital improvement.

Monitor aging report, timely legal action, and updated collection module on a timely basis.

Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.

Required Education and Experience

Must have a strong working knowledge of customer service principles and practices.

Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.

Must be proficient and have working knowledge of Microsoft Office Applications.

Must have a Florida CAM license.

Must have a valid FL Driver’s license.

Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.

Must have the ability to react and address all emergency situations in a timely manner.

Some locations will require bilingual in English and Spanish.

Competencies

Communication Proficiency

Business Acumen

Customer/Client Focus

Decision Making

Financial Management

Results Driven

Supervisory Responsibility

Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands The employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.

Position Type / Expected Hours of Work This is a full‑time exempt position. Days and hours of work are Monday through Friday. Business hours will be determined by the client’s needs.

Travel There will be some travel to attend training and/or meetings, locally.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Management and Manufacturing

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