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Novartis

Director, Reimbursement Insights & Analytics - NS

Novartis, East Hanover, New Jersey, us, 07936

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Director, Reimbursement Insights & Analytics - NS

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Novartis

Summary Location: East Hanover, NJ (location cannot be remote). 20% travel.

The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data‑driven decision‑making.

About the Role Reporting into the Executive Director, Reimbursement Insights & Analytics, the Director, Reimbursement Insights & Analytics for Neuroscience plays a crucial role in providing insights and data‑driven analytics to support Novartis Patient Support (NDS) Neuroscience Disease State Team and other IDS partners to help align with the Novartis mission to provide reimbursement support for patients and offices.

Lead a team of analysts supporting the NPS disease area teams and drive performance and shape the future of NPS. Key responsibilities include oversight of analytics roadmap, program outcome measurements, operational metrics, data storytelling, decision support, operational efficiency and translate business objectives into insights.

Key Responsibilities

Strong understanding of patient access and reimbursement operations, including patient onboarding, co‑pay, adherence and reimbursement services

Demonstrate deep understanding of patient services internal and vendor landscape, including Benefit Investigation, Prior Authorization, Co‑pay, patient & practice authorizations, consent / opt‑outs, and ongoing refill management solutions, for all product archetypes

Define and oversee the implementation of an analytics roadmap for NPS disease‑area CPTs that delivers reporting and analytics solutions for all collaborators

Deliver program outcome measurements and help disease team leadership clearly understand program impact and make data‑driven decisions

Establish operational metrics, KPIs and operational dashboards that provide insight into performance

Data storytelling to build a compelling narrative based on complex data and analytics that influence key strategic decisions for leadership

Drive decision making via hypothesis‑driven approach and shape findings into leadership presentations highlighting key actions

Drive operational efficiency by root‑cause analysis and summarize recommendations for program and operations leadership

Translate business objectives and inquiries into insights and analytics solutions, including “gold‑standard” measure definitions and templates

Education Bachelor’s Degree required; advanced degree preferred (e.g., MHA, MBA)

Essential Requirements

Minimum 8+ years of analytics experience, showcasing continuous growth in responsibility and accountability

Minimum 5+ years of reimbursement center operational analytics experience; experience in Patient service/reimbursement analytics, market access analytics, or related strategic analytics and management consulting a plus

Proven track record of supporting data‑driven decision‑making, including assessing and identifying the support needed to address complex business challenges and enable shaping of organizational strategy

Results oriented with excellent communication and collaboration skills

Management experience preferably within a matrix environment; ability to build, inspire, motivate, coach and develop a team

Comfortable working in ambiguity & able to challenge traditional thinking to solve problems

Demonstrated ability to influence without authority, lead teams and develop/foster relationships with senior leadership

Compensation Summary Salary range: $185,500.00 – $344,500.00 per year. Performance‑based cash incentive and eligibility for annual equity awards. Comprehensive benefits package.

Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives.

EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability or any other legally protected status.

Accessibility & Reasonable Accommodations We are committed to working with and providing reasonable accommodation to individuals with disabilities. For accommodation requests, contact hrnovartis7022023@gmail.com or call +1(877)395-2339. Include the job requisition number.

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