Beckman Coulter Diagnostics
Field Service Coordinator
Beckman Coulter Diagnostics, San Francisco, California, United States, 94199
Be among the first 25 applicants.
Get AI-powered advice on this job and more exclusive features.
In This Role
Order parts and expedite orders required for field service engineers and application specialists using Service Max/Oracle to retrieve customer and other installed base information, inventory availability, part order status, all work order updates, and to make changes as required. Sense of urgency.
Collaborate with the field service teams to drive revenue growth by verifying and collecting purchase orders as well as identifying revenue generating opportunities and assist with the closure of service jobs as needed to invoice customers timely.
Dispatch engineers for repair of equipment and preventive maintenance.
Essential Requirements
High School Diploma or GED with at least 2 years of experience in a coordination/dispatching environment or related customer service experience.
Proficient using Microsoft Excel, Outlook, Microsoft Teams (effectively communicating, prioritizing tasks, setting deadlines, and meeting goals independently in a remote environment using email, chat, and video conferencing).
At least 2 years managing daily service schedules to ensure timely execution and delivery and assign tasks based on priorities, skill sets, and availability.
Preferred Experience
Knowledge of Oracle/Service Max/SmartSheets or similar SMS.
Associate’s or Bachelor’s Degree.
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: 1-202-419-7762 or applyassistance@danaher.com.
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
In This Role
Order parts and expedite orders required for field service engineers and application specialists using Service Max/Oracle to retrieve customer and other installed base information, inventory availability, part order status, all work order updates, and to make changes as required. Sense of urgency.
Collaborate with the field service teams to drive revenue growth by verifying and collecting purchase orders as well as identifying revenue generating opportunities and assist with the closure of service jobs as needed to invoice customers timely.
Dispatch engineers for repair of equipment and preventive maintenance.
Essential Requirements
High School Diploma or GED with at least 2 years of experience in a coordination/dispatching environment or related customer service experience.
Proficient using Microsoft Excel, Outlook, Microsoft Teams (effectively communicating, prioritizing tasks, setting deadlines, and meeting goals independently in a remote environment using email, chat, and video conferencing).
At least 2 years managing daily service schedules to ensure timely execution and delivery and assign tasks based on priorities, skill sets, and availability.
Preferred Experience
Knowledge of Oracle/Service Max/SmartSheets or similar SMS.
Associate’s or Bachelor’s Degree.
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: 1-202-419-7762 or applyassistance@danaher.com.
#J-18808-Ljbffr