Ondaro (formerly Cask NX)
ServiceNow Application Services Architect
Ondaro (formerly Cask NX), San Diego, California, United States, 92189
ServiceNow Application Services Architect
Get AI-powered advice on this job and more exclusive features. Base pay range: $123,000.00/yr - $189,000.00/yr Ondaro is with you for what comes next. Ready to elevate your work experience? At Ondaro, you get to collaborate with incredibly talented people who are all connected by a singular focus on solving business challenges that stand in the way of organizational change and progress. Along the way, we balance culture and business, resulting in a company that is committed to making the lives of our employees a little better and more fun each day through iteration and innovation. Ondaro invites you to bring your authentic, courageous, empathetic, and customer-obsessed self to be part of our experienced team delivering awesomeness for our customers and employees. Ondaro is seeking an Architect to be accountable for all aspects of the technical solution and implementation from initiation through closeout of Ondaro customer projects. This person leads onsite and virtual technical requirements gathering workshops with Ondaro customers to capture all requirements necessary to implement the solution on the ServiceNow platform. The Architect provides consultative guidance to the customer and designs the overall solution based on ServiceNow and industry-specific best practices. What you\'ll be doing
Serve as primary technical point-of-contact for projects Act as key interface between the Ondaro development team and the customer Define technical solutions for architecture and design that are aligned with clients\' business problems and ServiceNow implementation best practices Co-lead requirements gathering workshops with Business Functional team members to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution Collaborate with Business Functional team members to write/estimate stories Oversee developers\' work, and own overall quality and delivery of development Capable of executing hands-on development for stories that cannot be delegated Responsible for sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Work collaboratively with Engagement Manager to monitor for scope creep and resolve critical path technical issues and challenges Provide mentorship to developers and platform engineers on technical design standards and best practices Proactively maintain expert knowledge and understanding of the latest ServiceNow platform and product offerings Maintain expert knowledge of the ServiceNow platform and products Assist pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Research partner or vendor solutions to advise on optimal tools for integrations to meet client requirements Contribute to the continual improvement of Delivery Services processes and the maturing of portfolios, capabilities, expertise, and best practices Diligently and accurately track and record all time and keep calendar up-to-date with scheduled activities Other duties and responsibilities as assigned What you\'ll bring to the table
Minimum 3 years of experience in ServiceNow architecture, solution design and solution implementation Experience specific to Designing Scoped applications Leveraging ServiceNow Studio or App Engine Studio Building/designing bespoke/custom business solutions on the ServiceNow platform Creating custom portal widgets/experiences using AngularJS, CSS and HTML Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments Knowledge of ITIL, minimum foundation level, ideally higher Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Ability to listen, interpret, strategize and consult on complex business processes and technical concepts Demonstrated ability to influence and consult with clients, translating technical strategies to business outcomes and business outcomes to technical strategies Excellent interpersonal skills, customer centric attitude, and situational awareness Outstanding verbal, written and presentation skills Proven team player and team builder Strong ownership, accountability, and attention to detail in all work efforts Superior maturity, professionalism, and judgment; ability to excel with minimum supervision Experience with SDLC processes implementing in a variety of project methodologies: waterfall, iterative, SAFe, Agile/Scrum Ability to travel 25% of the time Perks and equal opportunity
Ondaro\'s success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We value diversity at our company. Ondaro is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. To learn more about Ondaro LLC, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn, Facebook, and Twitter. Ondaro LLC ("Ondaro") collects and uses your personal information, including sensitive personal information, for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance/the business purposes listed in the chart HERE. We are committed to properly handling the personal information collected or processed in connection with your employment relationship with us. We will not sell the personal information, including any sensitive personal information, we collect about our employees or applicants for employment or share it with third parties for cross-context behavioral advertising. Note: Base salary range is $123,000 to $189,000. This range represents the expected compensation for this position. Actual salaries will vary and may be above or below the range when taking into account the wide range of factors that are considered in making compensation decisions, including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. The range listed is just one component of the total compensation package for employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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Get AI-powered advice on this job and more exclusive features. Base pay range: $123,000.00/yr - $189,000.00/yr Ondaro is with you for what comes next. Ready to elevate your work experience? At Ondaro, you get to collaborate with incredibly talented people who are all connected by a singular focus on solving business challenges that stand in the way of organizational change and progress. Along the way, we balance culture and business, resulting in a company that is committed to making the lives of our employees a little better and more fun each day through iteration and innovation. Ondaro invites you to bring your authentic, courageous, empathetic, and customer-obsessed self to be part of our experienced team delivering awesomeness for our customers and employees. Ondaro is seeking an Architect to be accountable for all aspects of the technical solution and implementation from initiation through closeout of Ondaro customer projects. This person leads onsite and virtual technical requirements gathering workshops with Ondaro customers to capture all requirements necessary to implement the solution on the ServiceNow platform. The Architect provides consultative guidance to the customer and designs the overall solution based on ServiceNow and industry-specific best practices. What you\'ll be doing
Serve as primary technical point-of-contact for projects Act as key interface between the Ondaro development team and the customer Define technical solutions for architecture and design that are aligned with clients\' business problems and ServiceNow implementation best practices Co-lead requirements gathering workshops with Business Functional team members to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution Collaborate with Business Functional team members to write/estimate stories Oversee developers\' work, and own overall quality and delivery of development Capable of executing hands-on development for stories that cannot be delegated Responsible for sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Work collaboratively with Engagement Manager to monitor for scope creep and resolve critical path technical issues and challenges Provide mentorship to developers and platform engineers on technical design standards and best practices Proactively maintain expert knowledge and understanding of the latest ServiceNow platform and product offerings Maintain expert knowledge of the ServiceNow platform and products Assist pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems Research partner or vendor solutions to advise on optimal tools for integrations to meet client requirements Contribute to the continual improvement of Delivery Services processes and the maturing of portfolios, capabilities, expertise, and best practices Diligently and accurately track and record all time and keep calendar up-to-date with scheduled activities Other duties and responsibilities as assigned What you\'ll bring to the table
Minimum 3 years of experience in ServiceNow architecture, solution design and solution implementation Experience specific to Designing Scoped applications Leveraging ServiceNow Studio or App Engine Studio Building/designing bespoke/custom business solutions on the ServiceNow platform Creating custom portal widgets/experiences using AngularJS, CSS and HTML Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments Knowledge of ITIL, minimum foundation level, ideally higher Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Ability to listen, interpret, strategize and consult on complex business processes and technical concepts Demonstrated ability to influence and consult with clients, translating technical strategies to business outcomes and business outcomes to technical strategies Excellent interpersonal skills, customer centric attitude, and situational awareness Outstanding verbal, written and presentation skills Proven team player and team builder Strong ownership, accountability, and attention to detail in all work efforts Superior maturity, professionalism, and judgment; ability to excel with minimum supervision Experience with SDLC processes implementing in a variety of project methodologies: waterfall, iterative, SAFe, Agile/Scrum Ability to travel 25% of the time Perks and equal opportunity
Ondaro\'s success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We value diversity at our company. Ondaro is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. To learn more about Ondaro LLC, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn, Facebook, and Twitter. Ondaro LLC ("Ondaro") collects and uses your personal information, including sensitive personal information, for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance/the business purposes listed in the chart HERE. We are committed to properly handling the personal information collected or processed in connection with your employment relationship with us. We will not sell the personal information, including any sensitive personal information, we collect about our employees or applicants for employment or share it with third parties for cross-context behavioral advertising. Note: Base salary range is $123,000 to $189,000. This range represents the expected compensation for this position. Actual salaries will vary and may be above or below the range when taking into account the wide range of factors that are considered in making compensation decisions, including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. The range listed is just one component of the total compensation package for employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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