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Topgolf

Hospitality Manager - FOH Manager

Topgolf, Burlingame, California, United States, 94012

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Hospitality Manager - FOH Manager Join to apply for the Hospitality Manager - FOH Manager role at Topgolf.

Annual Base Salary

$66,300-$80,470 based on experience. Position also includes competitive quarterly bonus structure, merit plan, full benefits, 401K with company match, and a lucrative PTO package.

How You’ll Do It

Supervise the team in providing best-in-class service on a daily basis

Coach and develop the team and drive Associate engagement

Uphold operating procedures and service and safety standards, especially Guest Satisfaction

Ensure all Guest areas are staffed and functioning efficiently

Delegate tasks

Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring

Focus on business metrics to drive performance

Maximize profit and revenue

Perform other operational duties as assigned by your manager

What We’re Looking For

5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment

High school diploma or equivalent

Excellent communication, time management and organization skills

Ability to work on a team

Energy and enthusiasm

A high level of self-awareness, receptivity to change and integrity

Ability to work in extreme weather conditions for extended periods of time

Availability to work varied shifts, including evenings, weekends and holidays

Ability to stand and walk for long periods of time including maneuvering up and down stairs

Ability to obtain required licenses and certifications for your location

EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

ADA Topgolf participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

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