Kindbody
Practice Coordinator
Join Kindbody as a Practice Coordinator. This full‑time role is based in our Chicagoland Clinics. About the Role
As an experienced Practice Coordinator reporting to the Practice Manager, you will thrive in a fast‑paced, rapidly growing environment. Your expertise, professionalism, and collaboration will be essential to delivering outstanding patient care. Responsibilities
Front Desk
Greet patients with a warm welcome Check patients in and out through our EMR calendar Ensure all patients have an intake form & insurance information on file prior to the appointment starting Serve complimentary beverages to guests & hang belongings in the closet Maintain clinic reception and lobby cleanliness Restock retail displays and maintain display cleanliness Manage merchandising and inventory projects as assigned Provide exceptional service representative of Kindbody Scheduling & Billing
Oversee clinic schedule and calendar – assist with booking and rescheduling patients Troubleshoot scheduling issues and make changes to the patient portal when needed Elevate scheduling concerns to the clinical team when necessary Handle all customer billing & insurance questions, including accepting payments, triaging refund requests, and providing balance and statement information Maintain the highest degree of ethics when handling patient payments and bill processing General Administrative Duties
Manage inbound customer communication (phone, email & chat) and ensure all messages are answered in a timely fashion Manage clinic supply inventory and communicate needs to HQ Maintain clear communication with HQ about overall shop operations Manage event preparation & set up on an as‑needed basis Sell packages, products, and memberships Other duties and projects as assigned Who You Are
2+ years of administrative or receptionist experience in a fast‑paced, customer‑focused medical office A passion for women’s health; fertility is a plus Strong communication skills & a team player Willingness to be flexible, roll with the punches, multitask, and troubleshoot problems Detail‑oriented with strong organizational skills Exemplifies amazing customer service skills and professionalism Nice to Have
Experience handling medical and insurance billing Desire to be actively involved in events Experience in front desk sales Seniority level
Entry level Employment type
Full‑time Job function
Administrative Industries
Non‑profit Organizations Hospitals and Health Care Medical Practices
#J-18808-Ljbffr
Join Kindbody as a Practice Coordinator. This full‑time role is based in our Chicagoland Clinics. About the Role
As an experienced Practice Coordinator reporting to the Practice Manager, you will thrive in a fast‑paced, rapidly growing environment. Your expertise, professionalism, and collaboration will be essential to delivering outstanding patient care. Responsibilities
Front Desk
Greet patients with a warm welcome Check patients in and out through our EMR calendar Ensure all patients have an intake form & insurance information on file prior to the appointment starting Serve complimentary beverages to guests & hang belongings in the closet Maintain clinic reception and lobby cleanliness Restock retail displays and maintain display cleanliness Manage merchandising and inventory projects as assigned Provide exceptional service representative of Kindbody Scheduling & Billing
Oversee clinic schedule and calendar – assist with booking and rescheduling patients Troubleshoot scheduling issues and make changes to the patient portal when needed Elevate scheduling concerns to the clinical team when necessary Handle all customer billing & insurance questions, including accepting payments, triaging refund requests, and providing balance and statement information Maintain the highest degree of ethics when handling patient payments and bill processing General Administrative Duties
Manage inbound customer communication (phone, email & chat) and ensure all messages are answered in a timely fashion Manage clinic supply inventory and communicate needs to HQ Maintain clear communication with HQ about overall shop operations Manage event preparation & set up on an as‑needed basis Sell packages, products, and memberships Other duties and projects as assigned Who You Are
2+ years of administrative or receptionist experience in a fast‑paced, customer‑focused medical office A passion for women’s health; fertility is a plus Strong communication skills & a team player Willingness to be flexible, roll with the punches, multitask, and troubleshoot problems Detail‑oriented with strong organizational skills Exemplifies amazing customer service skills and professionalism Nice to Have
Experience handling medical and insurance billing Desire to be actively involved in events Experience in front desk sales Seniority level
Entry level Employment type
Full‑time Job function
Administrative Industries
Non‑profit Organizations Hospitals and Health Care Medical Practices
#J-18808-Ljbffr