Kindbody
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Practice Coordinator
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Kindbody . As an experienced Practice Coordinator reporting to our Practice Manager, you will work in a fast-paced, rapidly growing environment where you are relied on for your expertise, professionalism, and collaboration. This is a full-time role based at our Atlanta Clinic. About the Role
As an experienced Practice Coordinator reporting to our Practice Manager, you will be in a fast-paced environment where you are relied on for your expertise, professionalism, and collaboration. This is a full-time position based at our Atlanta Clinic. Responsibilities
Front Desk: Greet patients with a warm and friendly welcome. Check patients in and out through our EMR calendar. Ensure all patients have an intake form and insurance information on file prior to the appointment. Serve complimentary beverages to guests and hang belongings in the closet. Maintain clinic reception and lobby cleanliness. Restock retail displays and maintain display cleanliness. Merchandising and inventory projects as assigned. Provide exceptional service representative of Kindbody. Scheduling & Billing: Oversee clinic schedule and calendar; assist with booking and rescheduling patients. Troubleshoot scheduling issues and make changes to the patient portal when needed. Elevate scheduling concerns to the clinical team when necessary. Handle all customer billing and insurance questions, including accepting payments, triaging refunds, and providing balance and statement information. Maintain the highest degree of ethics when handling patient payments and bill processing. General Administrative Duties: Manage inbound customer communication (phone, email & chat) and ensure timely responses. Manage clinic supply inventory and communicate needs to HQ. Maintain clear communication with HQ about overall shop operations. Manage event preparation and setup on an as-needed basis. Sell packages, products, and memberships. Other duties and projects as assigned. Who You Are
2+ years of administrative or receptionist experience in a fast-paced, customer-focused medical office. A passion for women’s health; fertility is a plus. Strong communication skills and a team player. Willingness to be flexible, multitask, and troubleshoot problems. Detail-oriented with strong organizational skills. Exemplifies excellent customer service and professionalism. Nice to Have
Experience in handling medical and insurance billing. Desire to be actively involved in events. Experience in front desk sales. Seniority level
Entry level Employment type
Full-time Job function
Administrative Industries: Hospitals and Health Care Note: This posting contains standard job description content and does not include any disallowed formatting or table-based layouts.
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Practice Coordinator
role at
Kindbody . As an experienced Practice Coordinator reporting to our Practice Manager, you will work in a fast-paced, rapidly growing environment where you are relied on for your expertise, professionalism, and collaboration. This is a full-time role based at our Atlanta Clinic. About the Role
As an experienced Practice Coordinator reporting to our Practice Manager, you will be in a fast-paced environment where you are relied on for your expertise, professionalism, and collaboration. This is a full-time position based at our Atlanta Clinic. Responsibilities
Front Desk: Greet patients with a warm and friendly welcome. Check patients in and out through our EMR calendar. Ensure all patients have an intake form and insurance information on file prior to the appointment. Serve complimentary beverages to guests and hang belongings in the closet. Maintain clinic reception and lobby cleanliness. Restock retail displays and maintain display cleanliness. Merchandising and inventory projects as assigned. Provide exceptional service representative of Kindbody. Scheduling & Billing: Oversee clinic schedule and calendar; assist with booking and rescheduling patients. Troubleshoot scheduling issues and make changes to the patient portal when needed. Elevate scheduling concerns to the clinical team when necessary. Handle all customer billing and insurance questions, including accepting payments, triaging refunds, and providing balance and statement information. Maintain the highest degree of ethics when handling patient payments and bill processing. General Administrative Duties: Manage inbound customer communication (phone, email & chat) and ensure timely responses. Manage clinic supply inventory and communicate needs to HQ. Maintain clear communication with HQ about overall shop operations. Manage event preparation and setup on an as-needed basis. Sell packages, products, and memberships. Other duties and projects as assigned. Who You Are
2+ years of administrative or receptionist experience in a fast-paced, customer-focused medical office. A passion for women’s health; fertility is a plus. Strong communication skills and a team player. Willingness to be flexible, multitask, and troubleshoot problems. Detail-oriented with strong organizational skills. Exemplifies excellent customer service and professionalism. Nice to Have
Experience in handling medical and insurance billing. Desire to be actively involved in events. Experience in front desk sales. Seniority level
Entry level Employment type
Full-time Job function
Administrative Industries: Hospitals and Health Care Note: This posting contains standard job description content and does not include any disallowed formatting or table-based layouts.
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