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Ada S. McKinley Community Services, Inc

Care Coordination and Support: High Fidelity Wraparound (CCSW)

Ada S. McKinley Community Services, Inc, Chicago, Illinois, United States, 60290

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Care Coordination and Support: High Fidelity Wraparound (CCSW)

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Ada S. McKinley Community Services, Inc

Pathways to Success is a highly structured program implemented by HFS for individuals under the age of 21 that are Medicaid eligible. Intensive case management and full wraparound services are offered to clients and families identified as Pathways eligible. Pathways Care Coordinators link families to traditional outpatient services as well as Pathways specific services.

Job Summary The CCSW takes primary responsibility for ensuring the care coordination process happens for children with a mental health diagnosis and their families through facilitation of Child and Family Team Meetings, coordination with professionals, and helping the child meet their goals. CCSW is provided to children stratified into Tier 1. Coordinators work with an average of 10 Pathways families at a time and are never assigned to work with more than 12 families at once.

Essential Duties & Responsibilities

Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or they decline Pathways services.

Use a trauma‑informed approach to effectively engage children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload.

Provide intensive care coordination: utilize a strengths‑based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities.

Schedule, plan and facilitate Child & Family Team Meetings.

Build and maintain knowledge of available community resources and help to link youth and family to needed supports.

Provide regular communication and close collaboration with multiple community partners.

Assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services.

Facilitate the creation of safety and crisis prevention plans.

Collaborate with local MCR agencies (including Ada S. McKinley’s MCR team) when necessary.

Enact Ada S. McKinley Care Coordination Model with each individual and family.

Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families.

Provide care coordination services to SFSP/FSP eligible youth and their families.

Complete service documentation in alignment with agency and program core performance standards.

Additional Functions & Responsibilities

Help find services and supports in the person‑served community or natural environment.

Good writing skills to complete required documentation.

Strong organizational skills.

Self‑starter and multitasker.

Exceptional customer service skills.

One‑to‑two years of experience managing large case loads.

Prepare detailed documentation of activities including opening and closing electronic records, completing required assessments, creating and updating Wraparound Plans, and ensure access to required services.

Position Qualifications

Bachelor’s degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education, or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required.

Experience working with children/adolescents and families is required.

Experience with care coordination is a plus.

Excellent communication, organization, presentation, and PC/computer skills (including proficiency with Microsoft Office Outlook, Word, Excel, and PowerPoint) along with other related software.

Bilingual is preferred.

Other Requirements Driving Requirements: Valid Illinois Driver’s License in good standing and a vehicle are required. Auto Insurance: Proof of valid auto insurance. Equipment: computer, signature pad, cell phone, fax machine, copier.

Working Conditions Position requires CCSW to be actively providing services in-person, in the community, the home, at school, or at office. Remote work can be performed when in-person services are declined or not actively meeting with clients.

Compensation 60,000 to 65,000 Annually

Benefits

Paid vacation

Paid Sick Time

12 Paid Holidays

Medical

Dental

Vision

403(b) Plan

Life Insurance

Long‑term & short‑term disability

Employee assistance program (EAP)

Family medical leave

Tuition reimbursement

Equal Opportunity & EEO Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender. We seek to hire individuals reflective and representative of the diversity of our communities. Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.

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