Illumina
Sr Business Systems Analyst, Global Learning Services
Illumina, San Diego, California, United States, 92189
Sr Business Systems Analyst, Global Learning Services
Location:
San Diego, CA. Must currently reside within commutable distance to San Diego HQ.
Summary:
As a Sr Business Systems Analyst within the Global Information Systems (GIS) Global Learning Services team, you will serve as a strategic technical partner responsible for the management, optimization, and support of Illumina’s enterprise Learning Management System (Saba LMS). This role is essential to enabling global learning operations across the organization, ensuring compliance with regulatory standards and supporting scientific and operational excellence.
You will lead system releases, enhancements, integrations, and technical improvements, while collaborating with cross‑functional teams including Global Quality, Global Operations, HR, R&D, and Compliance. Your work will directly impact the company’s ability to deliver effective training and maintain validated learning environments in alignment with FDA and global regulatory requirements.
Responsibilities
Lead quarterly LMS platform releases, ensuring system validation and compliance with FDA and other regulatory standards.
Collaborate with global learning teams to design and implement strategic initiatives, integrations, and enhancements.
Translate functional requirements into scalable technical solutions, leveraging deep knowledge of LMS capabilities.
Provide hands‑on application support, including issue resolution, root cause analysis, and post‑production support.
Monitor and maintain system integrity across integrations and analytic services.
Conduct data analysis using tools such as SQL, MS Access, and Excel to identify trends, issues, and opportunities for improvement.
Drive usability improvements and proactively identify system optimization opportunities.
Lead cross‑functional project teams from requirements gathering through deployment.
Partner with vendor resources and internal stakeholders to ensure successful implementation and support of learning technologies.
Support additional global training related systems such as WalkMe and Adobe Sign, ensuring seamless integration and alignment with business and operational workflows.
Requirements
Minimum 5 years of experience supporting enterprise‑level applications, with a focus on Learning Management Systems.
Strong understanding of LMS platforms (preferably Saba) and their role in regulated environments.
Experience with change control processes in FDA‑regulated industries.
Proven ability to troubleshoot and resolve complex technical issues.
Strong communication skills, both verbal and written, with the ability to convey technical concepts to business stakeholders.
Experience with Workday integrations or similar HRIS platforms.
Familiarity with TeamCenter or similar Product Lifecycle Management (PLM) systems and training‑related integrations.
Ability to create and execute test plans and manage validation documentation.
Preferred Experience
Experience working with global teams and managing cross‑functional initiatives.
Experience in biotechnology, life sciences, or pharmaceutical industries.
Certifications in business analysis, LMS administration, or project management.
Core Competencies
Strategic Thinking & Problem Solving
Technical Acumen & Systems Thinking
Stakeholder Management & Communication
Project Leadership & Execution
Continuous Improvement & Innovation
Regulatory Awareness & Risk Management
Education
Bachelor’s degree in Information Systems or related field.
Estimated Base Salary Range:
$96,500 - $144,700 (United States). The actual base pay may be updated during the hiring process.
Illumina offers a comprehensive benefits package including health, dental, vision, retirement, paid time off, and generous parental leave. We also provide access to genomics sequencing, family planning support, and peer‑support groups.
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. We are an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status and genetic information.
To learn more about our EEO statement, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process.
If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com.
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San Diego, CA. Must currently reside within commutable distance to San Diego HQ.
Summary:
As a Sr Business Systems Analyst within the Global Information Systems (GIS) Global Learning Services team, you will serve as a strategic technical partner responsible for the management, optimization, and support of Illumina’s enterprise Learning Management System (Saba LMS). This role is essential to enabling global learning operations across the organization, ensuring compliance with regulatory standards and supporting scientific and operational excellence.
You will lead system releases, enhancements, integrations, and technical improvements, while collaborating with cross‑functional teams including Global Quality, Global Operations, HR, R&D, and Compliance. Your work will directly impact the company’s ability to deliver effective training and maintain validated learning environments in alignment with FDA and global regulatory requirements.
Responsibilities
Lead quarterly LMS platform releases, ensuring system validation and compliance with FDA and other regulatory standards.
Collaborate with global learning teams to design and implement strategic initiatives, integrations, and enhancements.
Translate functional requirements into scalable technical solutions, leveraging deep knowledge of LMS capabilities.
Provide hands‑on application support, including issue resolution, root cause analysis, and post‑production support.
Monitor and maintain system integrity across integrations and analytic services.
Conduct data analysis using tools such as SQL, MS Access, and Excel to identify trends, issues, and opportunities for improvement.
Drive usability improvements and proactively identify system optimization opportunities.
Lead cross‑functional project teams from requirements gathering through deployment.
Partner with vendor resources and internal stakeholders to ensure successful implementation and support of learning technologies.
Support additional global training related systems such as WalkMe and Adobe Sign, ensuring seamless integration and alignment with business and operational workflows.
Requirements
Minimum 5 years of experience supporting enterprise‑level applications, with a focus on Learning Management Systems.
Strong understanding of LMS platforms (preferably Saba) and their role in regulated environments.
Experience with change control processes in FDA‑regulated industries.
Proven ability to troubleshoot and resolve complex technical issues.
Strong communication skills, both verbal and written, with the ability to convey technical concepts to business stakeholders.
Experience with Workday integrations or similar HRIS platforms.
Familiarity with TeamCenter or similar Product Lifecycle Management (PLM) systems and training‑related integrations.
Ability to create and execute test plans and manage validation documentation.
Preferred Experience
Experience working with global teams and managing cross‑functional initiatives.
Experience in biotechnology, life sciences, or pharmaceutical industries.
Certifications in business analysis, LMS administration, or project management.
Core Competencies
Strategic Thinking & Problem Solving
Technical Acumen & Systems Thinking
Stakeholder Management & Communication
Project Leadership & Execution
Continuous Improvement & Innovation
Regulatory Awareness & Risk Management
Education
Bachelor’s degree in Information Systems or related field.
Estimated Base Salary Range:
$96,500 - $144,700 (United States). The actual base pay may be updated during the hiring process.
Illumina offers a comprehensive benefits package including health, dental, vision, retirement, paid time off, and generous parental leave. We also provide access to genomics sequencing, family planning support, and peer‑support groups.
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. We are an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status and genetic information.
To learn more about our EEO statement, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process.
If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com.
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