MBTA
Quality Assurance Inspector - Construction
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Quality Assurance Inspector - Construction
role at
MBTA
At the MBTA, we envision a thriving region enabled by a best‑in‑class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary
The Quality Assurance Inspector for Construction will perform on‑site assessments of the construction contractor’s implementation of the approved Quality Control (QC) plan and prepare a written report documenting that evaluation. This position will assist field staff in verifying the suitability of the contractor’s QC testing and will also be responsible for reviewing MBTA sub‑contractor qualifications.
Duties & Responsibilities
Perform inspections of MBTA construction projects to verify the implementation of the approved project QC plan and adherence to the MBTA quality requirements.
Inspect sub‑contractor and vendor work to assure compliance with approved quality plans and adherence to the MBTA quality requirements.
Prepare written quality surveillance reports for the project sites and fabricator shops inspected.
Participate in formal Quality Audits of Contractors’ QC Procedures.
Review quality‑related submittals for conformance with the plans and specifications.
Recommend issuance of non‑conformance reports as needed.
Provide technical guidance regarding QC inspection and testing to field staff.
Work with MBTA field staff to verify non‑conforming work is resolved in accordance with approved procedures.
Review MBTA Sub‑Contractor acceptance requests for conformance with specified criteria.
Complete other related tasks as assigned.
Will report to the Senior Quality Control Engineer.
Drive a company or personal vehicle to work sites to perform Quality Control Inspections as needed.
Perform all other duties and projects that may be assigned.
Minimum Requirements & Qualifications
A Bachelor’s degree from an accredited institution in Engineering, Construction Management, or a related field.
Five (5) years of experience performing quality control inspections.
Formal Quality Control training from a recognized agency (NTI, NETTCP, NICET, or similar).
Capable of reviewing contract drawings, specifications, standards, shop drawings, and other technical documents related to construction contracts.
Strong interpersonal, conflict resolution, and good written and oral communication skills.
The ability to use Microsoft Word, Excel, and PowerPoint computer applications.
The ability to address large groups as well as the ability to handle potentially sensitive situations with construction contractors and engineering consultants.
Must possess a valid driver’s license.
Preferred Experience
ASQ‑Certified Quality Inspector (ASQ‑CQI) certification.
ACI Concrete Quality Technical Manager.
Certified as an American Welding Society (AWS) Inspector.
NACE Certified Coatings Inspector (Level 1 or higher).
NETTCP Quality Assurance Technologist.
NETTCP Concrete Inspector.
Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
An associate degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
A master’s degree in a related subject substitutes for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes one (1) year of experience.
Job Conditions
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
Be at least eighteen (18) years of age, except if participating in an approved high school internship / co‑op program.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co‑workers.
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records.
Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty‑four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
Intern / co‑op staff must be enrolled full or part‑time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co‑op. Additionally, interns / co‑ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.
Disclaimers and Definitions
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment: The physical demands and work environment characteristics described here‑in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role‑specific requirements.
Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I‑9 to verify their identity and eligibility to work in the U.S.
Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no‑show and disqualified from consideration for the position. Related to rescheduling, on a one‑time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On‑call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617‑222‑5751 or hradaaa@mbta.com .
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer . For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions .
Intern / Co‑Op Benefits: Employees taking part in an internship or co‑op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co‑op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co‑ops.
EEO Statement
The MBTA is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic in accordance with the law.
#J-18808-Ljbffr
Quality Assurance Inspector - Construction
role at
MBTA
At the MBTA, we envision a thriving region enabled by a best‑in‑class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary
The Quality Assurance Inspector for Construction will perform on‑site assessments of the construction contractor’s implementation of the approved Quality Control (QC) plan and prepare a written report documenting that evaluation. This position will assist field staff in verifying the suitability of the contractor’s QC testing and will also be responsible for reviewing MBTA sub‑contractor qualifications.
Duties & Responsibilities
Perform inspections of MBTA construction projects to verify the implementation of the approved project QC plan and adherence to the MBTA quality requirements.
Inspect sub‑contractor and vendor work to assure compliance with approved quality plans and adherence to the MBTA quality requirements.
Prepare written quality surveillance reports for the project sites and fabricator shops inspected.
Participate in formal Quality Audits of Contractors’ QC Procedures.
Review quality‑related submittals for conformance with the plans and specifications.
Recommend issuance of non‑conformance reports as needed.
Provide technical guidance regarding QC inspection and testing to field staff.
Work with MBTA field staff to verify non‑conforming work is resolved in accordance with approved procedures.
Review MBTA Sub‑Contractor acceptance requests for conformance with specified criteria.
Complete other related tasks as assigned.
Will report to the Senior Quality Control Engineer.
Drive a company or personal vehicle to work sites to perform Quality Control Inspections as needed.
Perform all other duties and projects that may be assigned.
Minimum Requirements & Qualifications
A Bachelor’s degree from an accredited institution in Engineering, Construction Management, or a related field.
Five (5) years of experience performing quality control inspections.
Formal Quality Control training from a recognized agency (NTI, NETTCP, NICET, or similar).
Capable of reviewing contract drawings, specifications, standards, shop drawings, and other technical documents related to construction contracts.
Strong interpersonal, conflict resolution, and good written and oral communication skills.
The ability to use Microsoft Word, Excel, and PowerPoint computer applications.
The ability to address large groups as well as the ability to handle potentially sensitive situations with construction contractors and engineering consultants.
Must possess a valid driver’s license.
Preferred Experience
ASQ‑Certified Quality Inspector (ASQ‑CQI) certification.
ACI Concrete Quality Technical Manager.
Certified as an American Welding Society (AWS) Inspector.
NACE Certified Coatings Inspector (Level 1 or higher).
NETTCP Quality Assurance Technologist.
NETTCP Concrete Inspector.
Substitutions Include
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
An associate degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
A master’s degree in a related subject substitutes for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes one (1) year of experience.
Job Conditions
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
Be at least eighteen (18) years of age, except if participating in an approved high school internship / co‑op program.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co‑workers.
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records.
Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty‑four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
Intern / co‑op staff must be enrolled full or part‑time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co‑op. Additionally, interns / co‑ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.
Disclaimers and Definitions
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment: The physical demands and work environment characteristics described here‑in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role‑specific requirements.
Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I‑9 to verify their identity and eligibility to work in the U.S.
Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no‑show and disqualified from consideration for the position. Related to rescheduling, on a one‑time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On‑call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617‑222‑5751 or hradaaa@mbta.com .
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer . For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions .
Intern / Co‑Op Benefits: Employees taking part in an internship or co‑op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co‑op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co‑ops.
EEO Statement
The MBTA is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic in accordance with the law.
#J-18808-Ljbffr