University of Colorado
Assistant Director of eRA IT Services
University of Colorado, Denver, Colorado, United States, 80285
Position Summary
The Assistant Director of Electronic Research Administration (eRA) is responsible for implementing and supporting functionality within the InfoEd eRA software to enable pre-award management, non-financial sponsored project management, and research compliance activities at all CU campuses. The role serves as the primary liaison regarding the eRA product suite, provides direct supervision of eRA solutions managers and business systems analysts, works closely with campus stakeholders and IT partners, and collaborates with internal UIS teams to achieve eRA service goals.
Where You Will Work Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration. Remote – this role is eligible to work remotely within Colorado. Leadership may adjust in‑office work requirements with a minimum of three months’ notice before any change can be implemented.
Equal Opportunity Statement CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Duties & Responsibilities
Supervise the eRA Functional team comprised of Solution Managers and Business Systems Analyst (BSA), which includes:
Recruit and hire employees
Assignment and prioritization of work/schedules
Train and serve as a mentor to employees regarding daily activities
Evaluate employee work performance and provide feedback
Respond to employee questions or concerns and escape as needed
Ensure support of the core eRA service, including the proposal/pre‑award management, system‑to‑system submission, non‑financial award management, human subjects management and conflict of interest management modules along with integrations and reports.
Serve as the primary UIS point of contact and facilitator of the eRA Portfolio Steering Committee, including working closely with campus facilitators to achieve Steering Committee objectives.
Build and maintain relationships with eRA stakeholders, campus end users and IT support partners.
Collaborate with campus eRA IT teams, Research Administration and Compliance offices on all campuses and their leadership to identify pain points and opportunities to improve processes.
Work closely with other Research & Grants IT Services team members, campus IT partners, vendor and UIS technical teams to ensure production support tickets are prioritized, estimates developed, resolved, and tested in a timely manner.
Manage the InfoEd vendor issue resolution process, including prioritizing vendor tickets and coordinating the vendor activities needed for new functionality, system maintenance, defect resolution and release management.
Coordinate system upgrades and new feature management and evaluation, including risk assessment, by assigning resources and providing subject matter expertise related to the applications supported.
Manage system analysis studies, which include incorporating customer feedback, system problems, policy changes, and emerging technologies to enhance the end user experience and improve services.
Serve as the UIS Product Manager for InfoEd by maintaining product in accordance with UIS application management and product management standards.
Coordinate and communicate with Business Relationship Managers (BRMs), UIS technical teams and eRA stakeholders on things such as:
eRA system roadmap plans
eRA system updates/changes
Project and initiative decisions and status
Environment refreshes and maintenance activities
Secondary Responsibilities
Inform/advise project managers and stakeholders about project plans and implementations.
Communicate project status and service line updates to campus stakeholders and UIS teams.
Produce operational metrics, reports, and recommendations about the eRA service.
Maintain knowledge of “grants.gov”, other electronic proposal submission systems, and policy changes at major sponsor agencies that impact the eRA production systems.
Develop budget requests, work with UIS staff to provide cost and time estimates for projects and initiatives, and ensure projects are delivered on time within budget.
Train and mentor Solution Managers and Business Systems Analysts to improve team knowledge of the InfoEd product capabilities.
Represent UIS in the InfoEd user group community to share expertise, and to implement best practices at CU.
Provide oversight of the user permissions process to access eRA systems and data.
Serve as backfill to the Solution Managers/Business Systems Analyst, as needed.
Manage small to medium sized projects/initiatives with cross functional and technical teams.
Other duties as assigned.
What We Offer Salary: $143,000 – $147,000.
No‑cost or low‑cost medical & dental plan options, some inclusive of IVF assistance.
Disability, Life, Vision Insurance options.
Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
Pre‑tax savings plans, such as Health care and Dependent care flexible spending accounts.
Embrace a healthy work‑life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
6 weeks of parental leave to adjust to the joys of parenthood.
A tuition benefit program for you and or your dependents.
Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
Many additional perks & programs with the CU Advantage.
Qualifications Minimum Qualifications
Bachelor’s degree from an accredited institution of higher education or equivalent professional experience.
Six (6) years’ professional experience managing IT applications, projects, services related to the support of an eRA or similar system.
Two (2) years’ experience including:
Managing personnel, including developing/mentoring direct reports through performance reviews to ensure continuous improvement, high performance, and employee retention.
Managing projects, services, or processes within a department with a proven ability to execute decisions using strategic and tactical skillsets.
Working closely and effectively with a diverse group of senior administrators leading projects and operations to successful completion.
Preferred Qualifications
Bachelor’s or post‑baccalaureate degree from an accredited institution of higher education in the field of computer science, computer engineering, information systems, information technology, or related field.
Eight (8) years’ professional experience, as indicated above.
Three (3) years’ experience in a managerial or supervisory role, as indicated above.
Experience working in a large, complex research university with multiple campuses.Functional application experience in a Grants and Contracts or Compliance oriented role.
Experience with Peoplesoft Finance/HCM.
Knowledge, Skills, and Abilities
Knowledge of information technology service management (ITSM) principles and best practices.
Knowledge and understanding of CU’s catalogue of eRA products and services.
Knowledge of management best practices.
Skilled in working in project teams and leading through collaboration.
Technical aptitude; requirements management and the skill and ability to assess and articulate risk variables.
Ability to effectively operate with flexibility in a fast‑paced, constantly evolving team environment.
Ability to establish and maintain effective working relationships as necessitated by work assignments.
Ability to exercise tact and courtesy in frequent contact with CU campus stakeholders.
Strong written and oral communication skills.
Strong interpersonal and leadership skills; proven ability to effect and influence change through a collaborative and inclusive style.
How to Apply For full consideration, please attach the following as separate documents to your application:
A cover letter identifying the job specific minimum qualifications you possess.
A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.
Please ensure you check the “Job Specific Attachments” box next to each document on the “Required Documents” page of the application for the appropriate documents to be attached.
When to Apply Completed applications must be submitted by
October 23, 2025 . All application materials must be submitted through CU Careers; emailed materials will not be considered.
Sponsorship Statement We are unable to sponsor applicants for work visas for this position.
Background Check Statement The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check.
ADA Statement We are committed to an inclusive and barrier‑free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: systemhr@cu.edu.
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Where You Will Work Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration. Remote – this role is eligible to work remotely within Colorado. Leadership may adjust in‑office work requirements with a minimum of three months’ notice before any change can be implemented.
Equal Opportunity Statement CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Duties & Responsibilities
Supervise the eRA Functional team comprised of Solution Managers and Business Systems Analyst (BSA), which includes:
Recruit and hire employees
Assignment and prioritization of work/schedules
Train and serve as a mentor to employees regarding daily activities
Evaluate employee work performance and provide feedback
Respond to employee questions or concerns and escape as needed
Ensure support of the core eRA service, including the proposal/pre‑award management, system‑to‑system submission, non‑financial award management, human subjects management and conflict of interest management modules along with integrations and reports.
Serve as the primary UIS point of contact and facilitator of the eRA Portfolio Steering Committee, including working closely with campus facilitators to achieve Steering Committee objectives.
Build and maintain relationships with eRA stakeholders, campus end users and IT support partners.
Collaborate with campus eRA IT teams, Research Administration and Compliance offices on all campuses and their leadership to identify pain points and opportunities to improve processes.
Work closely with other Research & Grants IT Services team members, campus IT partners, vendor and UIS technical teams to ensure production support tickets are prioritized, estimates developed, resolved, and tested in a timely manner.
Manage the InfoEd vendor issue resolution process, including prioritizing vendor tickets and coordinating the vendor activities needed for new functionality, system maintenance, defect resolution and release management.
Coordinate system upgrades and new feature management and evaluation, including risk assessment, by assigning resources and providing subject matter expertise related to the applications supported.
Manage system analysis studies, which include incorporating customer feedback, system problems, policy changes, and emerging technologies to enhance the end user experience and improve services.
Serve as the UIS Product Manager for InfoEd by maintaining product in accordance with UIS application management and product management standards.
Coordinate and communicate with Business Relationship Managers (BRMs), UIS technical teams and eRA stakeholders on things such as:
eRA system roadmap plans
eRA system updates/changes
Project and initiative decisions and status
Environment refreshes and maintenance activities
Secondary Responsibilities
Inform/advise project managers and stakeholders about project plans and implementations.
Communicate project status and service line updates to campus stakeholders and UIS teams.
Produce operational metrics, reports, and recommendations about the eRA service.
Maintain knowledge of “grants.gov”, other electronic proposal submission systems, and policy changes at major sponsor agencies that impact the eRA production systems.
Develop budget requests, work with UIS staff to provide cost and time estimates for projects and initiatives, and ensure projects are delivered on time within budget.
Train and mentor Solution Managers and Business Systems Analysts to improve team knowledge of the InfoEd product capabilities.
Represent UIS in the InfoEd user group community to share expertise, and to implement best practices at CU.
Provide oversight of the user permissions process to access eRA systems and data.
Serve as backfill to the Solution Managers/Business Systems Analyst, as needed.
Manage small to medium sized projects/initiatives with cross functional and technical teams.
Other duties as assigned.
What We Offer Salary: $143,000 – $147,000.
No‑cost or low‑cost medical & dental plan options, some inclusive of IVF assistance.
Disability, Life, Vision Insurance options.
Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
Pre‑tax savings plans, such as Health care and Dependent care flexible spending accounts.
Embrace a healthy work‑life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
6 weeks of parental leave to adjust to the joys of parenthood.
A tuition benefit program for you and or your dependents.
Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
Many additional perks & programs with the CU Advantage.
Qualifications Minimum Qualifications
Bachelor’s degree from an accredited institution of higher education or equivalent professional experience.
Six (6) years’ professional experience managing IT applications, projects, services related to the support of an eRA or similar system.
Two (2) years’ experience including:
Managing personnel, including developing/mentoring direct reports through performance reviews to ensure continuous improvement, high performance, and employee retention.
Managing projects, services, or processes within a department with a proven ability to execute decisions using strategic and tactical skillsets.
Working closely and effectively with a diverse group of senior administrators leading projects and operations to successful completion.
Preferred Qualifications
Bachelor’s or post‑baccalaureate degree from an accredited institution of higher education in the field of computer science, computer engineering, information systems, information technology, or related field.
Eight (8) years’ professional experience, as indicated above.
Three (3) years’ experience in a managerial or supervisory role, as indicated above.
Experience working in a large, complex research university with multiple campuses.Functional application experience in a Grants and Contracts or Compliance oriented role.
Experience with Peoplesoft Finance/HCM.
Knowledge, Skills, and Abilities
Knowledge of information technology service management (ITSM) principles and best practices.
Knowledge and understanding of CU’s catalogue of eRA products and services.
Knowledge of management best practices.
Skilled in working in project teams and leading through collaboration.
Technical aptitude; requirements management and the skill and ability to assess and articulate risk variables.
Ability to effectively operate with flexibility in a fast‑paced, constantly evolving team environment.
Ability to establish and maintain effective working relationships as necessitated by work assignments.
Ability to exercise tact and courtesy in frequent contact with CU campus stakeholders.
Strong written and oral communication skills.
Strong interpersonal and leadership skills; proven ability to effect and influence change through a collaborative and inclusive style.
How to Apply For full consideration, please attach the following as separate documents to your application:
A cover letter identifying the job specific minimum qualifications you possess.
A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.
Please ensure you check the “Job Specific Attachments” box next to each document on the “Required Documents” page of the application for the appropriate documents to be attached.
When to Apply Completed applications must be submitted by
October 23, 2025 . All application materials must be submitted through CU Careers; emailed materials will not be considered.
Sponsorship Statement We are unable to sponsor applicants for work visas for this position.
Background Check Statement The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check.
ADA Statement We are committed to an inclusive and barrier‑free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: systemhr@cu.edu.
#J-18808-Ljbffr