Cardinal Health
Representative II, Accounts Receivable – Cardinal Health
Hybrid or Remote position.
Schedule: Monday - Friday, 8:00 AM - 4:30 PM EST.
What Contracts and Billing Contributes to Cardinal Health
Demonstrates knowledge of financial processes, systems, controls, and work streams.
Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
Possesses understanding of service level goals and objectives when providing customer support.
Demonstrates ability to respond to non-standard requests from vendors and customers.
Possesses strong organizational skills and prioritizes getting the right things done.
Role Summary The Accounts Receivable Specialist II is responsible for processing insurance claims and billing. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams.
Responsibilities
Processes claims: investigates insurance claims; properly resolves by follow-up & disposition.
Verifies patient eligibility with secondary insurance company when necessary.
Bills supplemental insurances including all Medicaid states on paper and online.
Mails all paper claims.
Acts as a subject matter expert in claims processing.
Manages billing queue as assigned in the appropriate system.
Manages and resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement.
Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third-party policy.
More challenging claim cases.
Investigates and updates the system with all information received from secondary insurance companies.
Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made.
Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy.
Updates patient files for insurance information, Medicare status, and other changes as necessary or required.
Keeps email inbox requests up to date at all times; checks for new messages on an hourly basis.
Mentors new hires; assists.
Assists management and team lead with motivating and coaching employees to succeed as needed.
Maintains accurate and detailed notes in the company system.
Adapts quickly to frequent process changes and improvements.
Is reliable, engaged, and provides feedback as to improve processes and policies.
Attends all department, team, and weekly company meetings as required.
Appropriately routes incoming calls when necessary.
Meets company quality Meets patient service quality standards.
Qualifications
2-3 years of experience preferred.
High School Diploma, GED or equivalent work experience preferred.
What is Expected of You at this Level
Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments.
In-depth knowledge in technical or specialty area.
Applies advanced skills to resolve complex problems independently.
May modify process to resolve situations.
Works independently within established procedures; may receive general guidance on new assignments.
May provide general guidance or technical assistance to less experienced team members.
Anticipated hourly range: $15.00 per hour – $22.57 per hour.
Benefits
Medical, dental and vision coverage.
Paid time off plan.
Health savings account (HSA).
401k savings plan.
Access to wages before pay day with myFlexPay.
Flexible spending accounts (FSAs).
Short- and long-term disability coverage.
Work-Life resources.
Paid parental leave.Healthy lifestyle programs.
Application window anticipated to close: 10/15/2025. If interested in the opportunity, please submit application as soon as possible.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Schedule: Monday - Friday, 8:00 AM - 4:30 PM EST.
What Contracts and Billing Contributes to Cardinal Health
Demonstrates knowledge of financial processes, systems, controls, and work streams.
Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
Possesses understanding of service level goals and objectives when providing customer support.
Demonstrates ability to respond to non-standard requests from vendors and customers.
Possesses strong organizational skills and prioritizes getting the right things done.
Role Summary The Accounts Receivable Specialist II is responsible for processing insurance claims and billing. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams.
Responsibilities
Processes claims: investigates insurance claims; properly resolves by follow-up & disposition.
Verifies patient eligibility with secondary insurance company when necessary.
Bills supplemental insurances including all Medicaid states on paper and online.
Mails all paper claims.
Acts as a subject matter expert in claims processing.
Manages billing queue as assigned in the appropriate system.
Manages and resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement.
Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third-party policy.
More challenging claim cases.
Investigates and updates the system with all information received from secondary insurance companies.
Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made.
Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy.
Updates patient files for insurance information, Medicare status, and other changes as necessary or required.
Keeps email inbox requests up to date at all times; checks for new messages on an hourly basis.
Mentors new hires; assists.
Assists management and team lead with motivating and coaching employees to succeed as needed.
Maintains accurate and detailed notes in the company system.
Adapts quickly to frequent process changes and improvements.
Is reliable, engaged, and provides feedback as to improve processes and policies.
Attends all department, team, and weekly company meetings as required.
Appropriately routes incoming calls when necessary.
Meets company quality Meets patient service quality standards.
Qualifications
2-3 years of experience preferred.
High School Diploma, GED or equivalent work experience preferred.
What is Expected of You at this Level
Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments.
In-depth knowledge in technical or specialty area.
Applies advanced skills to resolve complex problems independently.
May modify process to resolve situations.
Works independently within established procedures; may receive general guidance on new assignments.
May provide general guidance or technical assistance to less experienced team members.
Anticipated hourly range: $15.00 per hour – $22.57 per hour.
Benefits
Medical, dental and vision coverage.
Paid time off plan.
Health savings account (HSA).
401k savings plan.
Access to wages before pay day with myFlexPay.
Flexible spending accounts (FSAs).
Short- and long-term disability coverage.
Work-Life resources.
Paid parental leave.Healthy lifestyle programs.
Application window anticipated to close: 10/15/2025. If interested in the opportunity, please submit application as soon as possible.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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