Pottery Barn Kids
General Manager, Pottery Barn Kids Raleigh/Durham
Pottery Barn Kids, Raleigh, North Carolina, United States, 27601
General Manager, Pottery Barn Kids Raleigh/Durham
Pottery Barn Kids
Job Description We hope you're interested in building a home with us. Even if you don't meet every requirement listed in this job description, we still encourage you to apply.
About The Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values guide our actions and decisions: People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the General Manager Role You will hire great people, develop associates for future growth, provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure all internal and external customers receive exemplary customer service and have a positive store/brand experience.
Responsibilities
Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends.
Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals.
Train and motivate all associates through ongoing programs in sales, customer service, and product knowledge.
Assess performance and provide ongoing feedback.
Complete and deliver performance appraisals and development plans.
Ensure team provides an exceptional customer experience in the store to achieve world-class service standards.
Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed.
Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy.
Work with District Managers and peers to develop best practices in store management.
Criteria
Proven ability to manage staff to exceed sales goals, while meeting payroll goals.
Proven ability to identify top talent, create teams, and train/develop/retain great people.
Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities.
Proven ability to motivate and influence others through personal actions and examples.
Effective communication, organization and leadership skills.
4+ years management experience in specialty retail and/or multi-unit retail business environment.
Physical Requirements
Must be mobile on the sales floor for extended periods of time.
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Employment/promotion to this role will be contingent on successful completion of a background check.
Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and one during the week. Associates must be available for annual inventory and entire holiday season.
Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high‑performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences are valued, explored and appreciated.
Benefits Just For You
A generous discount on all Williams‑Sonoma, Inc. brands.
A 401(k) plan and other investment opportunities.
Paid vacations and holidays.
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits.
A wellness program that supports your physical, financial and emotional health.
Your Journey in Continued Learning
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross‑brand and cross‑functional career opportunities.
Online learning opportunities through brand specific resources and WSI University.
Leadership development opportunities.
San Francisco Locations Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
About Us – Pottery Barn Kids Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands include Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. We offer beautifully‑designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. Our passion for high‑quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.
Equal Opportunity & EEO Statement Williams‑Sonoma, Inc. is an Equal Opportunity Employer. This role is not eligible for relocation assistance. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. WSI will not sponsor an individual for this position at this time.
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Job Description We hope you're interested in building a home with us. Even if you don't meet every requirement listed in this job description, we still encourage you to apply.
About The Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values guide our actions and decisions: People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the General Manager Role You will hire great people, develop associates for future growth, provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure all internal and external customers receive exemplary customer service and have a positive store/brand experience.
Responsibilities
Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends.
Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals.
Train and motivate all associates through ongoing programs in sales, customer service, and product knowledge.
Assess performance and provide ongoing feedback.
Complete and deliver performance appraisals and development plans.
Ensure team provides an exceptional customer experience in the store to achieve world-class service standards.
Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed.
Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy.
Work with District Managers and peers to develop best practices in store management.
Criteria
Proven ability to manage staff to exceed sales goals, while meeting payroll goals.
Proven ability to identify top talent, create teams, and train/develop/retain great people.
Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities.
Proven ability to motivate and influence others through personal actions and examples.
Effective communication, organization and leadership skills.
4+ years management experience in specialty retail and/or multi-unit retail business environment.
Physical Requirements
Must be mobile on the sales floor for extended periods of time.
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Employment/promotion to this role will be contingent on successful completion of a background check.
Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and one during the week. Associates must be available for annual inventory and entire holiday season.
Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high‑performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences are valued, explored and appreciated.
Benefits Just For You
A generous discount on all Williams‑Sonoma, Inc. brands.
A 401(k) plan and other investment opportunities.
Paid vacations and holidays.
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits.
A wellness program that supports your physical, financial and emotional health.
Your Journey in Continued Learning
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross‑brand and cross‑functional career opportunities.
Online learning opportunities through brand specific resources and WSI University.
Leadership development opportunities.
San Francisco Locations Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
About Us – Pottery Barn Kids Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands include Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. We offer beautifully‑designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. Our passion for high‑quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.
Equal Opportunity & EEO Statement Williams‑Sonoma, Inc. is an Equal Opportunity Employer. This role is not eligible for relocation assistance. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. WSI will not sponsor an individual for this position at this time.
#J-18808-Ljbffr