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Cover Genius

Workplace Operations Manager

Cover Genius, San Francisco, California, United States, 94199

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Workplace Operations Manager

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Cover Genius

About The Role As a Workplace Operations Manager for our San Francisco office, you will oversee daily office operations, manage facilities, coordinate workplace services, and ensure a seamless employee experience that reflects our culture and commitment to excellence. You will collaborate with cross‑functional teams and the Leadership Team to optimize processes, maintain a safe and welcoming work environment, and support company culture.

Key Responsibilities

Manage day‑to‑day office operations, organization, and service offerings.

Maintain office and kitchen supplies, including asset inventory.

Serve as the main point of contact for all workplace‑related issues and address employee concerns promptly.

Facilitate office orientations/inductions, issue equipment, and arrange equipment collection and access deactivation for employee onboarding and offboarding.

Manage and record incoming and outgoing mail.

Monitor and manage the office operational budget, ensuring cost‑effective solutions for all office needs.

Manage vendors and build strong working relationships with them and building management.

Oversee workplace cleanliness and maintenance.

Manage and maintain security and access control systems.

Handle meeting room management, bookings, set‑up, and support.

Organize lunches, catering, and internal events; assist in securing external event venues and decorations.

Assist in booking team bonding activities and dinners.

Lead logistics for Executive and Board meetings, liaising closely with the Marketing Team for event support.

Ensure workplace compliance with all safety standards, establish health protocols, promote wellness, and support workplace safety initiatives.

Provide assistance in sustainability initiatives and CG Gives charitable activities.

Perform other general administrative duties as required.

What You Will Bring

10+ years of proven experience in office management, facilities, and events, including managing Executive‑level meetings and arrangements.

Bachelor’s degree in a relevant field.

Exceptional ability to manage multiple priorities, deliver work quickly, and to a high standard.

Adaptability and the ability to think quickly to reach a solution when unexpected issues arise.

Excellent communication skills and a collaborative mindset, with experience working with people from different cultures and seniority levels.

Knowledge of health, safety, and security protocols within the workplace.

Proven ability to negotiate with vendors and manage budgets effectively.

Proficiencies and Attributes

Proactiveness: Able to anticipate potential disruptions and implement preventive measures.

Problem‑Solving & Adaptability: Quickly resolving issues and adapting to changing workplace needs.

Resilience: Maintain a positive attitude, especially during tough times.

Communication & Stakeholder Management: Skilled at liaising between employees, the Leadership Team, and vendors.

Customer Service Orientation: Dedicated to enhancing the workplace to provide a superior employee experience.

Analytical Thinking: Ability to assess complex situations, optimize processes, and control costs.

Why Cover Genius

Flexible PTO.

Employee Stock Options.

Work with like‑minded people passionate about work and giving back.

Cover Genius promotes diversity and inclusivity. We don’t tolerate discrimination, demeaning treatment, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

The cash compensation range for this role is $100,000- $140,000.

By submitting your application, you acknowledge that we may collect, store, and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.

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