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Trip.com

Market Manager, Americas

Trip.com, Washington, District of Columbia, us, 20022

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About Us Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travelers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites, and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world".

The position requires the candidate to be based in Washington D.C.

Key Responsibilities

Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market. Actively identify high-potential prospect partners & grow the revenue of the existing portfolio in this region.

Educate accommodation providers on the many unique features that the trip.com platform offers. Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue.

Take a customer-centric approach to everything you do. Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers

Keep your properties up to date on the campaigns offered by the trip.com platform and ensure strong coverage of deals across your account portfolio

Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.)

Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization.

Other assigned tasks based on business need

Qualifications

Valid working permit/visa in the US (no sponsorship)

A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce

An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers would be preferred

Detail-oriented, execution-focused, and fast learning capability

Able to work independently with minimal supervision, having complete ownership of your designated region

Dynamic, positive, and a good team player

Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint

Relevant exposure in the OTA environment will have an added advantage

Willing to travel

Behavioral Requirements

A desire to learn new things and improve yourself

Integrity is fundamentally important to you

You want to make a travel experience better for everyone

A natural relationship builder and influencer to industry leaders

You are naturally inspiring

Strategic thinking and an ability to connect the dots between suppliers and end-user customers

What We Provide

Medical, Dental, and Vision plans

401(k) and company match

Public Holidays

Paid Time Off

Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it is a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

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