Pegasystems
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Pega’s Technical Documentation team is seeking a Principal Technical Writer to enable Pega Community users in our world-class technology. Providing technical content and various other assets to the Pega Community user base, this group works collaboratively with product owners, curriculum developers, and various subject matter experts.
We are service-oriented, collaborative, detail-oriented, and aim to create and maintain technical documentation and educational assets that users want to engage with. This user base includes seasoned developers as well as first-time users of the Pega product line.
We look for a candidate who is onsite in Waltham 3x/week.
Picture Yourself at Pega As a Principal Technical Writer for Pega products, you will work cross-functionally to document system administration and service-oriented capabilities. You will generate documentation, in the form of knowledgebase articles and user guides, that addresses the needs of multiple audiences. You will work with stakeholders across the organization to write effective, use-case-based content.
What You'll Do at Pega
Work with a global multi-functional team to design and implement comprehensive documentation for System Administration features within Pega products.
Provide thought leadership in the design and implementation of technical documentation solutions.
Evaluate Pega software products and provide feedback to improve internal functions and usability.
Become well-versed in the architecture, design, and implementation features of Pega software products.
Identify and make recommendations for process and tool improvements that increase the efficiency and productivity of the technical documentation team, including the use of generative AI tools.
Who You Are An intelligent, motivated, and collaborative individual with exceptional communication skills. You have proven experience in documenting complex software products, and the ability to organize and present a range of technical material to a variety of audiences.
What You've Accomplished
5-10+ years of relevant experience working as a technical writer.
Experience with containerized, cloud-based applications, including knowledge of Docker and Kubernetes, database management, and security.
Experience in generating documentation in an Agile development environment.
Proficiency in DITA documentation tools and Git workflows.
Effective collaborator who can provide constructive feedback diplomatically.
Continuous learning and development opportunities.
An innovative, inclusive, agile, flexible, and fun work environment.
Competitive global benefits program inclusive of pay + Bonus incentive and Employee Equity in the company.
Pegasystems Inc. is subject to certain nondiscrimination and affirmative action record keeping and reporting requirements which require Pegasystems Inc. to invite employees and applicants to voluntarily self-identify their gender identity, race/ethnicity, disability status, and veteran status. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable federal laws, executive orders, and regulations, including those which require the information to be summarized and reported to the Federal Government for civil rights enforcement purposes.
Apply Now Already have an account? Log in.
First Name Last Name Phone Email City Country of Residence Postal code How did you learn about Pega?
#J-18808-Ljbffr
Pega’s Technical Documentation team is seeking a Principal Technical Writer to enable Pega Community users in our world-class technology. Providing technical content and various other assets to the Pega Community user base, this group works collaboratively with product owners, curriculum developers, and various subject matter experts.
We are service-oriented, collaborative, detail-oriented, and aim to create and maintain technical documentation and educational assets that users want to engage with. This user base includes seasoned developers as well as first-time users of the Pega product line.
We look for a candidate who is onsite in Waltham 3x/week.
Picture Yourself at Pega As a Principal Technical Writer for Pega products, you will work cross-functionally to document system administration and service-oriented capabilities. You will generate documentation, in the form of knowledgebase articles and user guides, that addresses the needs of multiple audiences. You will work with stakeholders across the organization to write effective, use-case-based content.
What You'll Do at Pega
Work with a global multi-functional team to design and implement comprehensive documentation for System Administration features within Pega products.
Provide thought leadership in the design and implementation of technical documentation solutions.
Evaluate Pega software products and provide feedback to improve internal functions and usability.
Become well-versed in the architecture, design, and implementation features of Pega software products.
Identify and make recommendations for process and tool improvements that increase the efficiency and productivity of the technical documentation team, including the use of generative AI tools.
Who You Are An intelligent, motivated, and collaborative individual with exceptional communication skills. You have proven experience in documenting complex software products, and the ability to organize and present a range of technical material to a variety of audiences.
What You've Accomplished
5-10+ years of relevant experience working as a technical writer.
Experience with containerized, cloud-based applications, including knowledge of Docker and Kubernetes, database management, and security.
Experience in generating documentation in an Agile development environment.
Proficiency in DITA documentation tools and Git workflows.
Effective collaborator who can provide constructive feedback diplomatically.
Continuous learning and development opportunities.
An innovative, inclusive, agile, flexible, and fun work environment.
Competitive global benefits program inclusive of pay + Bonus incentive and Employee Equity in the company.
Pegasystems Inc. is subject to certain nondiscrimination and affirmative action record keeping and reporting requirements which require Pegasystems Inc. to invite employees and applicants to voluntarily self-identify their gender identity, race/ethnicity, disability status, and veteran status. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable federal laws, executive orders, and regulations, including those which require the information to be summarized and reported to the Federal Government for civil rights enforcement purposes.
Apply Now Already have an account? Log in.
First Name Last Name Phone Email City Country of Residence Postal code How did you learn about Pega?
#J-18808-Ljbffr