Airline Customer Service Representative Job at Hallmark Aviation in Dallas

Overview

Hallmark Aviation seeks a dedicated Airline Customer Service Representative to join our team at Dallas/Fort Worth International Airport (DFW). The role focuses on delivering outstanding service to international carriers while engaging with high-profile passengers.

Responsibilities

• Learn the behind-the-scene workings of a major international airport.
• Rotate through the check‑in counter, lobby, departure gate, customs, arrivals and other airport areas.
• Navigate various challenges and flight activities to support on‑time performance.
• Interact professionally with high‑profile passengers.
• Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

Qualifications

• At least 18 years of age, high school graduate or G.E.D equivalent.
• Eligible to work in the United States.
• English proficiency; other languages a plus.
• Computer savvy; ability to multi‑task in a dynamic environment.
• Strong organizational and problem‑solving skills.

Benefits

• Paid 2‑week training program.
• Medical benefits for full‑time employees.
• Voluntary dental, vision, and matching 401(k) plan.
• Travel perks and Amazon incentives.

Equal Opportunity Employment

Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Job Details

Job Location: DFW Airport, Texas, United States
Position Type: Part‑time
Salary: $18.50 per hour plus parking, and voluntary dental, vision, and 401(k)
Required Training: 2 weeks of paid training
Shift: Various shifts available; weekends and holidays required
Schedule: TBD (various days of week, TBA)
Language: English required