Field Service Technician - Indianapolis Region Job at White Castle in Indianapol

Field Service Technician - Indianapolis Region

White Castle offers an exciting opportunity to join a team where more than one in five employees have at least 10 years of consecutive service. As America’s first fast‑food hamburger chain, our 104‑year‑old family‑owned business operates restaurants and retail freezers dedicated to satisfying cravings morning, noon and night. Fast Company named us one of the "10 Most Innovative Dining Companies" in 2021, and we are a Certified Great Place to Work® for four years in a row and a Fortune Best Workplace in Retail honoree.

Responsibilities

Service Technicians will maintain all company‑operated facilities to established standards, projecting an excellent brand image to customers and employees. Duties include hands‑on maintenance of buildings, equipment and grounds for restaurants, office/warehouse and other related property as requested by supervisors.

Requirements

• Day‑to‑day hands‑on service of assigned buildings, grounds and equipment
• Troubleshoot all matters related to the facility maintenance program
• Communicate as required to complete electronic work orders and respond to internal customers
• Respond to internal and external customer needs to properly maintain equipment and facilities
• Manage facilities invoices and purchases for proper record keeping
• Compliance with OSHA, EPA and company procedures and EPA record keeping on environmental issues
• Comply with inventory procedures for Service Department parts and supplies
• Assist Facilities Supervisor and Service & Facilities Manager in training Service Department team members
• Ability to climb ladders, scaffolds and work extended hours in adverse weather and site conditions
• Ability to lift, push or pull up to 50 pounds regularly
• Valid driver’s license, dependable transportation and automobile insurance with required limits of liability
• Adhere to safety rules and procedures and use proper tools in prescribed manner
• Travel to and from different locations as assigned

What We Are Looking For

• Two‑year technical degree or equivalent field experience in facility repair and services
• EPA Certification types I & II for HVAC&R, or able to achieve certification in 6 months

Any Experience In The Following Is a Plus

• Commercial property building and site maintenance management experience
• Building maintenance procedures and service equipment familiarity
• Facilities management for office/warehouse buildings and restaurants
• Knowledge of building codes and standards
• Knowledge of OSHA Standards for General Industry for buildings, equipment and grounds and have passed OSHA 10
• Company MSD (Material Data Sheet) procedures
• Able to make decisions on repair or replacement based on troubleshooting skills while still meeting deadlines
• Good communication skills with both White Castle team members and outside providers
• Welding experience

Compensation And Benefits

• Pay Rate: $31.49 - $41.00 per hour
• Competitive weekly pay
• Annual Holiday Bonus (dependent on company financials)
• Paid time off or paid vacation based on work location
• Medical benefit plans
• Dental/Vision reimbursement plan
• Life insurance
• 401(k)
• Profit‑sharing plan
• Employee Assistance Program (EAP)

Additional Perks

• Scholarship opportunities
• Opportunities for growth with promote‑from‑within practices
• Community volunteer initiatives
• And more!

If you crave a fun, great workplace with an over 100‑year history of creating memorable moments for Cravers every day, look no further than our #whitecastleteam! Your search ends here—we’ve got the career opportunity you crave. Apply today, and Follow Your Crave™!