Enterprise Holdings
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.
Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
This pay for this position starts at
$18
This position is located at
14201 NW 42nd Ave, Opa-locka, FL 33054
We offer:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Schedule:
Thursday - Monday : 8am - 5pm , OFF: Tuesday & Wednesday
Responsibilities We are hiring now for immediate openings.
Responsibilities include:
Greets and answers customer questions and provides assistance based on each customer’s needs and requests, by brand.
In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
Identifies and attends to the customer by name, verifies rental agreement and reservation.
Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes.
Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction.
Provides all customers with undivided attention while assisting them.
Prepares all rental and return documents accurately and completely.
Offers all customers assistance with directions, maps, local area information and appropriate service information.
Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensures that the return date and time on the rental agreement is accurate.
Reviews all charges at the time of vehicle return.
Prepares the Rental Agreement Folder with all required information.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age.
High School Diploma or G.E.D. required.
Must have a valid driver's license with no more than 2 moving violations within the last 3 years
No drug or alcohol related convictions on driving record in the last 5 years
Minimum 1 year experience handling basic customer service and office administration functions.
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be willing to accept $18/hr compensation
Apart from religious observations, must have open availability including nights, weekends, and holidays as needed
Apart from religious observations, must be able to work:
Thursday - Monday : 8am - 5pm , OFF: Tuesday & Wednesday
Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
This pay for this position starts at
$18
This position is located at
14201 NW 42nd Ave, Opa-locka, FL 33054
We offer:
Paid time off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Schedule:
Thursday - Monday : 8am - 5pm , OFF: Tuesday & Wednesday
Responsibilities We are hiring now for immediate openings.
Responsibilities include:
Greets and answers customer questions and provides assistance based on each customer’s needs and requests, by brand.
In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
Identifies and attends to the customer by name, verifies rental agreement and reservation.
Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes.
Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction.
Provides all customers with undivided attention while assisting them.
Prepares all rental and return documents accurately and completely.
Offers all customers assistance with directions, maps, local area information and appropriate service information.
Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensures that the return date and time on the rental agreement is accurate.
Reviews all charges at the time of vehicle return.
Prepares the Rental Agreement Folder with all required information.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age.
High School Diploma or G.E.D. required.
Must have a valid driver's license with no more than 2 moving violations within the last 3 years
No drug or alcohol related convictions on driving record in the last 5 years
Minimum 1 year experience handling basic customer service and office administration functions.
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be willing to accept $18/hr compensation
Apart from religious observations, must have open availability including nights, weekends, and holidays as needed
Apart from religious observations, must be able to work:
Thursday - Monday : 8am - 5pm , OFF: Tuesday & Wednesday