Hilton
Catering and Events Manager - Signia by Hilton La Cantera Resort & Spa
Hilton, San Antonio, Texas, United States, 78208
Catering and Events Manager - Signia by Hilton La Cantera Resort & Spa
The Signia by Hilton La Cantera Resort & Spa is looking for a Catering and Events Manager to join their team! The Catering and Events Manager will be responsible for detailing all social events for the property as well as assist with group events as needed.
Overlooking the rolling hills and majestic live oaks of the Hill Country, our tranquil resort offers over 140,000 sq. ft. of elegant event spaces, a luxury spa, multiple outdoor swimming pools, kid’s camp, and an 18-hole golf course. Our four restaurants and five bars offer a range of dining options, from casual to gourmet. We're 20 minutes from San Antonio International Airport, near shopping, dining, and attractions like Six Flags San Antonio.
What will I be doing? As Catering & Events Manager you are responsible for the negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts.
As Catering and Events Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.
Essential Functions
Organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.
Qualifications - External To successfully excel in this role, you should demonstrate the following attitudes, behaviors, skills, and values:
1+ year of event planning experience
A team-oriented mindset while also being a self-starter
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Event experience within hotel or resort
Knowledge of Social tables
Knowledge of Delphi.fdc
The Benefits
Access to your pay when you need it through DailyPay (Based on hotel)
Health insurance
Complimentary Parking
Complimentary Team Member Lunch
Team Quarterly Bonus Potential
Discounted Team Member Meals
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials...
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality...
Work Locations Signia by Hilton La Cantera Resort & Spa
Schedule Full-time
Brand Signia Hilton
Job Catering and Event Services
Seniority level Entry level
Employment type Full-time
Job function Management and Manufacturing
Industries Hospitality
#J-18808-Ljbffr
Overlooking the rolling hills and majestic live oaks of the Hill Country, our tranquil resort offers over 140,000 sq. ft. of elegant event spaces, a luxury spa, multiple outdoor swimming pools, kid’s camp, and an 18-hole golf course. Our four restaurants and five bars offer a range of dining options, from casual to gourmet. We're 20 minutes from San Antonio International Airport, near shopping, dining, and attractions like Six Flags San Antonio.
What will I be doing? As Catering & Events Manager you are responsible for the negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts.
As Catering and Events Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.
Essential Functions
Organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.
Qualifications - External To successfully excel in this role, you should demonstrate the following attitudes, behaviors, skills, and values:
1+ year of event planning experience
A team-oriented mindset while also being a self-starter
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Event experience within hotel or resort
Knowledge of Social tables
Knowledge of Delphi.fdc
The Benefits
Access to your pay when you need it through DailyPay (Based on hotel)
Health insurance
Complimentary Parking
Complimentary Team Member Lunch
Team Quarterly Bonus Potential
Discounted Team Member Meals
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials...
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality...
Work Locations Signia by Hilton La Cantera Resort & Spa
Schedule Full-time
Brand Signia Hilton
Job Catering and Event Services
Seniority level Entry level
Employment type Full-time
Job function Management and Manufacturing
Industries Hospitality
#J-18808-Ljbffr