Malwarebytes
Senior Director, Channel Solutions Engineers– Americas
Malwarebytes, Granite Heights, Wisconsin, United States
Senior Director, Channel Solutions Engineers – Americas
Here at Malwarebytes, ThreatDown, the corporate business unit of Malwarebytes, is redefining cybersecurity for growing businesses with solutions that stop ransomware, malware, phishing, and AI-powered attacks. ThreatDown is trusted, intuitive, and built for lean IT teams that need speed without complexity. If you're ready to make a real impact in cybersecurity, we’d love to meet you.
Overview Senior Director, Channel Solutions Engineers – Americas. A highly motivated and technically skilled leader with a strong background in endpoint, EDR, and MDR security solutions. You will support our strategic channel partners, act as the technical liaison between sales, product, and partner teams, drive pre-sales activities, enable partners, and ensure successful customer outcomes through the channel ecosystem. The role includes both individual contributor responsibilities in the Central region and leadership of the Americas SE team.
What You Will Do
Collaborate with channel sales managers to support partner-led sales engagements, including discovery calls, solution design, demos, and technical validation.
Serve as the lead technical resource for strategic or complex opportunities in the Americas, ensuring consistency in messaging, delivery, and execution across the team.
Train and certify partners on our endpoint security solutions. Develop and deliver workshops, webinars, and custom enablement sessions.
Oversee the Americas SE team’s enablement strategy to ensure regional consistency, scalability, and alignment with overall channel-first objectives.
Represent the company’s endpoint security technology at partner events, industry conferences, and webinars. Act as a technical expert and advocate for our solutions.
Assist partners in architecting and deploying our endpoint security products in complex customer environments, ensuring alignment with security and compliance requirements.
Lead or support PoCs and product evaluations. Guide partners and customers through testing, troubleshooting, and deployment best practices.
Provide feedback from the field to product and engineering teams to help shape future product development and improve partner tools and resources.
Develop strong relationships with partner technical teams, including MSPs, MSSPs, VARs, and distributors, to increase mindshare and sales readiness.
Hire, onboard, and retain top SE talent; foster a culture of collaboration, accountability, and continuous learning. Align regional SE priorities with sales, marketing, and product teams to ensure cross-functional execution and coverage optimization.
Set performance goals, conduct regular 1:1s and reviews, and track key SE metrics tied to partner growth and technical impact. Represent the Americas SE function in global leadership forums.
Qualifications
10+ years of experience in Sales Engineering, Solutions Architecture, or Technical Account Management, preferably in the endpoint security or broader cybersecurity space.
10+ years supporting or working with channel partners (e.g., resellers, distributors, MSPs).
5+ years in team management.
Strong knowledge of endpoint protection, EDR/XDR, anti-malware, MDR and related technologies.
Experience with security architecture and protocols (e.g., MITRE ATT&CK, Zero Trust, threat hunting).
Hands-on experience with endpoint security platforms (e.g., CrowdStrike, SentinelOne, Microsoft Defender, Trellix, etc.).
Ability to deliver compelling technical presentations and product demos to both technical and non-technical audiences.
Excellent communication, interpersonal, and organizational skills.
Willingness to travel up to 50%.
Preferred Qualifications
Security certifications (e.g., CISSP, CEH, OSCP, CompTIA Security+).
Experience working in or with managed security service providers (MSSPs).
Familiarity with scripting (e.g., PowerShell, Python) for automation and integration.
Previous experience in a startup or high-growth cybersecurity company.
Compensation Target Compensation: $280-300K OTE
Benefits
Comprehensive medical, dental, and vision insurance coverage
Employee Referral Bonus Program
Wellness programs
401k and employer matching for (US Employees)
Comprehensive Time Off policy
An opportunity to do something great for yourself and the world!
Note: This job description contains the essential duties and responsibilities but is not all-inclusive. The employer reserves the right to modify the job description at any time.
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Overview Senior Director, Channel Solutions Engineers – Americas. A highly motivated and technically skilled leader with a strong background in endpoint, EDR, and MDR security solutions. You will support our strategic channel partners, act as the technical liaison between sales, product, and partner teams, drive pre-sales activities, enable partners, and ensure successful customer outcomes through the channel ecosystem. The role includes both individual contributor responsibilities in the Central region and leadership of the Americas SE team.
What You Will Do
Collaborate with channel sales managers to support partner-led sales engagements, including discovery calls, solution design, demos, and technical validation.
Serve as the lead technical resource for strategic or complex opportunities in the Americas, ensuring consistency in messaging, delivery, and execution across the team.
Train and certify partners on our endpoint security solutions. Develop and deliver workshops, webinars, and custom enablement sessions.
Oversee the Americas SE team’s enablement strategy to ensure regional consistency, scalability, and alignment with overall channel-first objectives.
Represent the company’s endpoint security technology at partner events, industry conferences, and webinars. Act as a technical expert and advocate for our solutions.
Assist partners in architecting and deploying our endpoint security products in complex customer environments, ensuring alignment with security and compliance requirements.
Lead or support PoCs and product evaluations. Guide partners and customers through testing, troubleshooting, and deployment best practices.
Provide feedback from the field to product and engineering teams to help shape future product development and improve partner tools and resources.
Develop strong relationships with partner technical teams, including MSPs, MSSPs, VARs, and distributors, to increase mindshare and sales readiness.
Hire, onboard, and retain top SE talent; foster a culture of collaboration, accountability, and continuous learning. Align regional SE priorities with sales, marketing, and product teams to ensure cross-functional execution and coverage optimization.
Set performance goals, conduct regular 1:1s and reviews, and track key SE metrics tied to partner growth and technical impact. Represent the Americas SE function in global leadership forums.
Qualifications
10+ years of experience in Sales Engineering, Solutions Architecture, or Technical Account Management, preferably in the endpoint security or broader cybersecurity space.
10+ years supporting or working with channel partners (e.g., resellers, distributors, MSPs).
5+ years in team management.
Strong knowledge of endpoint protection, EDR/XDR, anti-malware, MDR and related technologies.
Experience with security architecture and protocols (e.g., MITRE ATT&CK, Zero Trust, threat hunting).
Hands-on experience with endpoint security platforms (e.g., CrowdStrike, SentinelOne, Microsoft Defender, Trellix, etc.).
Ability to deliver compelling technical presentations and product demos to both technical and non-technical audiences.
Excellent communication, interpersonal, and organizational skills.
Willingness to travel up to 50%.
Preferred Qualifications
Security certifications (e.g., CISSP, CEH, OSCP, CompTIA Security+).
Experience working in or with managed security service providers (MSSPs).
Familiarity with scripting (e.g., PowerShell, Python) for automation and integration.
Previous experience in a startup or high-growth cybersecurity company.
Compensation Target Compensation: $280-300K OTE
Benefits
Comprehensive medical, dental, and vision insurance coverage
Employee Referral Bonus Program
Wellness programs
401k and employer matching for (US Employees)
Comprehensive Time Off policy
An opportunity to do something great for yourself and the world!
Note: This job description contains the essential duties and responsibilities but is not all-inclusive. The employer reserves the right to modify the job description at any time.
#J-18808-Ljbffr