Daikin Comfort
Job Overview
Daikin Comfort Technologies Distribution, Inc. seeks an HVAC Branch Manager for the Elgin, IL branch. The Branch Manager oversees branch operations and staff with accountability for sales ($5 million
goal ), customer service, profitability, productivity, and loss prevention. Benefits and Opportunities
Effective on day one for all full-time direct hires. Training programs available to guide team members and develop new skills. Growth opportunities and part of a Global Company backed by Daikin Industries. Responsibilities
Manage day-to-day branch operations including staffing, scheduling and ensuring timely completion of duties. Conduct periodic audits to ensure compliance with protocols, meeting customer and branch expectations. Maintain sales, review/edit credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Build and maintain branch morale by demonstrating leadership qualities and setting an example for staff, promoting teamwork within the branch and region. Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. Develop plans for increased branch profitability and productivity and drive continuous improvement processes. Process purchase orders, research low stock and receivables, process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections. Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues. Stay current with cycle counts and keep dead stock at a minimum. Maintain ample levels of inventory to meet delivery and service expectations of all branch customers. Review P&L; hold safety meetings, security reports and maintain facility. Complete all tasks on the Branch Manager’s monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately. Oversee branch and warehouse appearance, housekeeping, maintenance, and repair. Provide Regional Operations Manager any requested branch specific information/reports and provide vital information in a timely manner. Maintain a 93% or higher audit score. Maintain a working knowledge of company benefits and employee handbook policies. Ensure employees follow safety protocols including maintaining an organized and clean work environment. Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform. May work outside regular working hours in case of emergencies within the branch as required. Participate in additional activities as requested. Qualifications
1 year in a leadership/supervisory role. Experience in HVAC wholesale industry strongly preferred. High School diploma or GED equivalent. College degree strongly preferred. Knowledge of warehouse/inventory management and material handling equipment such as forklifts. P&L understanding. HVAC knowledge strongly preferred or ability to quickly learn HVAC products/parts. Proven customer service experience with high level of customer satisfaction. Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties. Effective verbal and written communication skills and interpersonal skills. Strong organizational and time management skills. High level of attention to detail and compliance and results driven. Excellent problem-solving skills, with ability to apply sound judgment. Ability to build and maintain positive relationships with customers, vendors, and employees. Experience leading a team of employees towards a common goal. Ability to apply good judgement and decision-making skills including strong work ethics and integrity. Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint). Working knowledge of CRM & Mincron or similar applications preferred. Salary
$59,770.00 to $85,835.00 USD per year. Equal Employment Opportunity
Qualified applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion, creed, national origin, citizenship, uniform service member or veteran status, ancestry, disability, and other characteristics protected by law. Referral Note
Referrals increase your chances of interviewing at Daikin Comfort by 2x.
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Daikin Comfort Technologies Distribution, Inc. seeks an HVAC Branch Manager for the Elgin, IL branch. The Branch Manager oversees branch operations and staff with accountability for sales ($5 million
goal ), customer service, profitability, productivity, and loss prevention. Benefits and Opportunities
Effective on day one for all full-time direct hires. Training programs available to guide team members and develop new skills. Growth opportunities and part of a Global Company backed by Daikin Industries. Responsibilities
Manage day-to-day branch operations including staffing, scheduling and ensuring timely completion of duties. Conduct periodic audits to ensure compliance with protocols, meeting customer and branch expectations. Maintain sales, review/edit credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Build and maintain branch morale by demonstrating leadership qualities and setting an example for staff, promoting teamwork within the branch and region. Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. Develop plans for increased branch profitability and productivity and drive continuous improvement processes. Process purchase orders, research low stock and receivables, process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections. Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues. Stay current with cycle counts and keep dead stock at a minimum. Maintain ample levels of inventory to meet delivery and service expectations of all branch customers. Review P&L; hold safety meetings, security reports and maintain facility. Complete all tasks on the Branch Manager’s monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately. Oversee branch and warehouse appearance, housekeeping, maintenance, and repair. Provide Regional Operations Manager any requested branch specific information/reports and provide vital information in a timely manner. Maintain a 93% or higher audit score. Maintain a working knowledge of company benefits and employee handbook policies. Ensure employees follow safety protocols including maintaining an organized and clean work environment. Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform. May work outside regular working hours in case of emergencies within the branch as required. Participate in additional activities as requested. Qualifications
1 year in a leadership/supervisory role. Experience in HVAC wholesale industry strongly preferred. High School diploma or GED equivalent. College degree strongly preferred. Knowledge of warehouse/inventory management and material handling equipment such as forklifts. P&L understanding. HVAC knowledge strongly preferred or ability to quickly learn HVAC products/parts. Proven customer service experience with high level of customer satisfaction. Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties. Effective verbal and written communication skills and interpersonal skills. Strong organizational and time management skills. High level of attention to detail and compliance and results driven. Excellent problem-solving skills, with ability to apply sound judgment. Ability to build and maintain positive relationships with customers, vendors, and employees. Experience leading a team of employees towards a common goal. Ability to apply good judgement and decision-making skills including strong work ethics and integrity. Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint). Working knowledge of CRM & Mincron or similar applications preferred. Salary
$59,770.00 to $85,835.00 USD per year. Equal Employment Opportunity
Qualified applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion, creed, national origin, citizenship, uniform service member or veteran status, ancestry, disability, and other characteristics protected by law. Referral Note
Referrals increase your chances of interviewing at Daikin Comfort by 2x.
#J-18808-Ljbffr