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OCHIN

EPIC AMBULATORY SOLUTIONS ANALYST LEVEL III- INSTALL

OCHIN, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Healthcare Technology

What to Expect (Job Responsibilities)

Configure and support clinical applications within the Epic electronic health record (EHR) software

Act as Level 2 technical support for ancillary integrated products, resolving issues and coordinating with Help Desk

Collaborate with the Member Care Team to achieve overall support goals

Document build specifications and complex clinic workflows, ensuring quality assurance

Mentor and train less experienced analysts while leading training sessions for member clinics

What is Required (Qualifications)

Proven experience in configuring and supporting EpicCare Ambulatory and related products

Strong technical support skills, particularly with ancillary integrated products

Excellent communication skills for training and advising OCHIN members

Experience in documenting workflows and build specifications

Willingness to travel 25% for off-site software Go-Lives installations

How to Stand Out (Preferred Qualifications)

Previous experience in a healthcare technology setting

Familiarity with JIRA and vendor call processes

Strong problem-solving skills in integration work orders and support issues

Ability to develop and share workflow best practices

Experience in conducting training sessions for clinical staff

#HealthcareTechnology #EpicAnalyst #RemoteWork #CareerGrowth #HealthcareInnovation

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