Robert Half
Job Description
Job Description
We are looking for an organized and detail-oriented Receptionist to join our team in Phoenix, Arizona. In this long-term contract position, you will be the first point of contact for clients, visitors, and staff, ensuring a welcoming and efficient front desk experience. If you excel at multitasking and enjoy interacting with people, we invite you to apply for this opportunity.
Responsibilities:
• Manage the reception desk by greeting visitors, handling inquiries, and directing guests to the appropriate departments.
• Operate and manage a multi-line phone system, ensuring all incoming calls are answered promptly and routed correctly.
• Handle a switchboard with up to 10 phone lines, maintaining smooth communication within the organization.
• Respond to inbound calls in a courteous and attentive manner, addressing customer needs or forwarding calls to the right personnel.
• Maintain an organized and well-kept reception area, ensuring it reflects the company’s standards.
• Assist with administrative tasks such as scheduling appointments, managing correspondence, and maintaining records.
• Provide support to other departments as needed, including handling overflow calls or helping with basic office tasks.
• Monitor and manage visitor logs and ensure compliance with office security protocols.
• Coordinate part-time receptionist duties, ensuring seamless coverage during busy periods.• Proven experience as a receptionist or in a similar front desk role.
• Proficiency in managing multi-line phone systems and switchboards with up to 10 lines.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• A focused and detail-oriented demeanor with the ability to provide exceptional customer service.
• Familiarity with basic office software and equipment.
• High school diploma or equivalent is required; additional certifications are a plus.
Responsibilities:
• Manage the reception desk by greeting visitors, handling inquiries, and directing guests to the appropriate departments.
• Operate and manage a multi-line phone system, ensuring all incoming calls are answered promptly and routed correctly.
• Handle a switchboard with up to 10 phone lines, maintaining smooth communication within the organization.
• Respond to inbound calls in a courteous and attentive manner, addressing customer needs or forwarding calls to the right personnel.
• Maintain an organized and well-kept reception area, ensuring it reflects the company’s standards.
• Assist with administrative tasks such as scheduling appointments, managing correspondence, and maintaining records.
• Provide support to other departments as needed, including handling overflow calls or helping with basic office tasks.
• Monitor and manage visitor logs and ensure compliance with office security protocols.
• Coordinate part-time receptionist duties, ensuring seamless coverage during busy periods.• Proven experience as a receptionist or in a similar front desk role.
• Proficiency in managing multi-line phone systems and switchboards with up to 10 lines.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• A focused and detail-oriented demeanor with the ability to provide exceptional customer service.
• Familiarity with basic office software and equipment.
• High school diploma or equivalent is required; additional certifications are a plus.