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Bobby Jones Links

General Manager- The Patch

Bobby Jones Links, Augusta, Georgia, United States, 30910

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General Manager- The Patch

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Bobby Jones Links . The Patch, currently under construction and located in Augusta, GA, is managed by Bobby Jones Links and is hiring a General Manager. The General Manager oversees all aspects of The Patch’s operations, ensuring an exceptional customer experience while maintaining financial sustainability. The GM provides strategic leadership, manages the staff, enhances facility services, and ensures the facility operates with a high level of efficiency and profitability.

Established in 2000 and based in Atlanta, Georgia, Bobby Jones Links is a club management and development company serving private, resort, daily fee, and public courses. At the heart of our work is a commitment to serving people and creating exceptional experiences for members, guests, and employees. We live by our core values: Make People Happy, Do What You Say, Strive for Excellence, Be Driven, and Grow Every Day. These principles shape our culture and drive our success. As Bobby Jones said, “The secret of golf is to turn three shots into two.” That same pursuit of excellence defines everything we do.

Key Responsibilities Leadership and Culture

Understand the core pillars of The Patch and proactively drive the business to accomplish the mission

Exemplify Bobby Jones Links’ Core Purpose, Values, and 17 Service Standards

Uphold professionalism and integrity in all interactions, on and off property

Lead by example to inspire team morale, guest satisfaction, and operational excellence

Recruit, train, supervise, and develop all department heads and staff

Conduct regular staff performance evaluations and provide ongoing coaching

Operations and Compliance

Ensure compliance with local, state, and federal laws as well as BJL HR policies

Oversee day-to-day operations across all departments, ensuring smooth collaboration

Prepare and manage the annual budget, financial forecasts, and reporting schedules

Monitor general ledger coding, financial variances, and cash flow controls

Lead weekly department head meetings using the EOS L-10 format

Ensure prompt reporting and documentation of all incidents and emergencies

Customer Experience

Attend and support key events, tournaments, receptions, and outings

Monitor service standards for golf, food and beverage, events, and course conditions

Maintain up to date, engaging website content and communications to ensure clarity, relevance, and engagement

Launch innovative programs and events to attract and retain a diverse customer base

Marketing and Community Engagement

Promote the facility through active community involvement and public outreach

Coordinate marketing campaigns and communication strategies with the BJL team

Serve as a visible, positive presence within the Augusta community

Facility and Asset Management

Oversee maintenance and improvements of all physical assets and facilities

Implement effective purchasing, inventory, and sanitation protocols

Establish a robust risk management program to ensure safety and security

Minimum Qualifications

PGA Member (preferred)

Bachelor’s degree (preferred)

Minimum five (5) years of experience as a Head Golf Professional or General Manager

Availability to work flexible hours, including weekends and holidays

Proficient in Microsoft Office and facility-based point-of-sale systems

Core Competencies

Deep understanding of all golf course departments and the ability to manage cross-functional teams

Strong financial acumen with experience in budgeting, cost control, and revenue growth

Skilled at interpreting financial statements and building comprehensive business plans

Inspiring leadership, excellent communication, and organizational discipline

Passionate about delivering high-quality service and fostering a strong team culture

Effective decision-maker in a dynamic, fast-paced environment

Knowledgeable about the game of golf, its rules, and etiquette

Confident public speaker and community ambassador

Physical Demands and Work Environment

Regular exposure to outdoor conditions including heat, cold, and precipitation

Ability to lift up to 50 pounds, bend, stoop, climb, and work near moving equipment

Occasional exposure to mechanical parts, fumes, or hazardous materials

Able to meet the physical and scheduling requirements of a busy public golf facility

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