Director Salesforce for Communications and Media

Director Salesforce for Communications and Media Join to apply for the

Director Salesforce for Communications and Media

role at

Tata Consultancy Services .

Responsibilities

Generate proactive demand through solution‑led selling and other instruments

Customer liaison through thought‑leadership‑led CXO engagement

Own and manage Salesforce focused deals

Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure

Leverage domain expertise to identify problems to solve across the Communications and Media value chain

Leverage technical expertise to identify solutions

Influence partner engagement

Work with Salesforce on joint sales pursuits, solution developments and marketing activities

Qualifications

10‑15 years of IT experience

5+ years of experience in CRM implementation projects (preferably SFDC)

Excellent understanding of Telecom or Media CRM journeys (Salesforce or Siebel/SAIM/Amdocs/Netcracker/Hansen)

2+ years in CX consulting working with customers to identify and solve business problems

At least 1 Telecom BSS or Media transformation program experience within the last 5 years with in‑depth understanding of industry domain and trends

Ability to manage diverse team and project stakeholders (customer & TCS management, Salesforce)

Experience working with teams based in multiple time zones

Innovation & growth mindset

Willingness to learn and work in Salesforce

Salary Range $147,000‑$203,000 per year

Seniority Level Director

Employment Type Full‑time

Job Function Marketing, Public Relations, Writing/Editing

Industries IT Services and IT Consulting

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