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Auburn University

Director, Athletic Donor Services

Auburn University, Auburn, Alabama, us, 36831

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Director, Athletic Donor Services Auburn University – Athletics

Job Summary

The Director of Athletic Donor Services is the driving force behind premium hospitality and donor engagement for Auburn Athletics. This role manages game-day logistics, donor hospitality, and seasonal programming across multiple sports venues, ensuring a high-quality experience for Auburn Athletics’ most valued supporters. The Director supervises game-day staff, coordinates vendor services, and assists with donor events and stewardship efforts under the guidance of the Assistant Athletics Director.

Essential Functions

Oversees day-to-day logistics for premium seating areas across football, basketball, equestrian, baseball, and gymnastics venues.

Coordinates catering, setup, cleaning, and customer service in collaboration with vendors and facilities teams.

Monitors food quality, service standards, and post-event feedback to ensure continuous improvement.

Assists in planning and executing donor-focused events, including receptions, dedications, away game activations, and bowl game functions. Manages invitation lists, RSVPs, event setup, and on-site logistics.

Travels as needed to support post-season donor events.

Recruits, trains, and supervises seasonal staff, including Tigers Unlimited Ambassadors, Graduate Assistants, and volunteers.

Provides game-day leadership and ensures staff are equipped with schedules, scripts, and service expectations. Supports payroll processing and staff performance evaluations.

Assists with vendor communications, contract execution, and compliance with university and SEC policies.

Tracks expenses and supports budget reviews for premium services and donor events. Assists with managing purchasing card usage and vendor payments through university systems.

Contributes to donor stewardship efforts, including surveys, newsletters, and event follow-ups.

Maintains accurate records and assists with donor data entry and reporting.

Ensures all activities comply with NCAA, SEC, and Auburn University regulations.

Collaborates with Athletics, Facilities, and Development teams to support capital projects and donor initiatives.

Performs other duties as assigned.

Minimum Qualifications

Bachelor’s degree in Hospitality, Sports Management, Business, or related field

3 years of experience in donor relations, event management, premium hospitality, or athletics administration.

Desired Qualifications

Experience in event planning, as well as managing full and part time staff.

Minimum Skills, License, and Certifications

Strong organizational and communication abilities.

Ability to manage staff and coordinate large-scale events.

Familiarity with CRM systems and university financial platforms.

Ability to work flexible hours, including evenings, weekends, and travel.

Equal Opportunity Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit our website to learn more.

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