Hubbell Gas Utility Solutions (HGUS)
Manager Inside Sales - Shelton, CT
Hubbell Gas Utility Solutions (HGUS), Shelton, Connecticut, us, 06484
Manager Inside Sales - Shelton, CT
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Hubbell Gas Utility Solutions (HGUS)
Date: Sep 29, 2025 Location: Shelton, CT, US 06484-4300 Company: Hubbell Incorporated
Job Overview The Inside Sales Manager is responsible for creating and managing an Inside Sales department for Hubbell Wiring Device-Kellems. The Inside Sales team provides primary and secondary support for various functional areas within the Customer Service and Sales Support department (Technical Service, Customer Service, Value Add and Quotations). In addition, the department develops a working knowledge of the various aspects and secondary factors affecting customer service to support and proactively improve the department. As the principal point of contact between Territory Managers and the department, the Inside Sales team performs a vital function in the chain of customer satisfaction and service improvement. The Manager works with Sales Management to define roles and responsibilities, recruits, hires, trains and mentors Inside Sales Representatives, develops work instructions, implements cross‑training plans, and works with Technical Service Managers on product training programs.
A Day In The Life
Recruit, hire, train and mentor Inside Sales Representatives and candidates for the sales training program.
Work with Sales management to define the roles and responsibilities of the new Inside Sales department.
Work with Customer Service, Technical Service and Quotation management to ensure the Inside Sales department provides complimentary services to the Sales organization and avoids duplication of efforts.
In addition, ensure that the Inside Sales department procedures are consistent with those of the various departments they support.
Develop work instructions for the various Inside Sales responsibilities.
Develop and implement a cross‑training plan for the Inside Sales Representatives so they are well versed in Technical Support, Customer Service, Value Add and Quotations.
Work with the Technical Service Manager to develop and implement a product training program for the Customer Service and Quotations departments.
What will help you thrive in this role?
Bachelor's degree in Business or related field with 5+ years of work experience in sales/customer-focused roles.
Outside sales experience a plus.
Customer Service experience preferred.
Strong verbal and written communication skills for internal and external customers.
Demonstrated skills in people along with proven leadership and team development skills.
Strong interpersonal, communication and organizational skills.
Positive “CAN DO” attitude.
Strong problem‑solving skills.
Ability to multi‑task.
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. Founded in 1888, our innovation has made us a leading global manufacturer of high‑quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Hubbell Incorporated, its subsidiaries and affiliates, is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
Job Segment: Telecom, Telecommunications, Technical Support, Technology
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
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at
Hubbell Gas Utility Solutions (HGUS)
Date: Sep 29, 2025 Location: Shelton, CT, US 06484-4300 Company: Hubbell Incorporated
Job Overview The Inside Sales Manager is responsible for creating and managing an Inside Sales department for Hubbell Wiring Device-Kellems. The Inside Sales team provides primary and secondary support for various functional areas within the Customer Service and Sales Support department (Technical Service, Customer Service, Value Add and Quotations). In addition, the department develops a working knowledge of the various aspects and secondary factors affecting customer service to support and proactively improve the department. As the principal point of contact between Territory Managers and the department, the Inside Sales team performs a vital function in the chain of customer satisfaction and service improvement. The Manager works with Sales Management to define roles and responsibilities, recruits, hires, trains and mentors Inside Sales Representatives, develops work instructions, implements cross‑training plans, and works with Technical Service Managers on product training programs.
A Day In The Life
Recruit, hire, train and mentor Inside Sales Representatives and candidates for the sales training program.
Work with Sales management to define the roles and responsibilities of the new Inside Sales department.
Work with Customer Service, Technical Service and Quotation management to ensure the Inside Sales department provides complimentary services to the Sales organization and avoids duplication of efforts.
In addition, ensure that the Inside Sales department procedures are consistent with those of the various departments they support.
Develop work instructions for the various Inside Sales responsibilities.
Develop and implement a cross‑training plan for the Inside Sales Representatives so they are well versed in Technical Support, Customer Service, Value Add and Quotations.
Work with the Technical Service Manager to develop and implement a product training program for the Customer Service and Quotations departments.
What will help you thrive in this role?
Bachelor's degree in Business or related field with 5+ years of work experience in sales/customer-focused roles.
Outside sales experience a plus.
Customer Service experience preferred.
Strong verbal and written communication skills for internal and external customers.
Demonstrated skills in people along with proven leadership and team development skills.
Strong interpersonal, communication and organizational skills.
Positive “CAN DO” attitude.
Strong problem‑solving skills.
Ability to multi‑task.
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. Founded in 1888, our innovation has made us a leading global manufacturer of high‑quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Hubbell Incorporated, its subsidiaries and affiliates, is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
Job Segment: Telecom, Telecommunications, Technical Support, Technology
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
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