Washington State ESD
DSHS HCLA Forms & Records Analyst 1
Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and supports social insurance program.
This is not a telework position, you will report to the office daily.
DSHS’s Home & Community Living Administration (HCLA) WCF is hiring key team members now to assist as we move toward the full implementation of the program. Beginning in 2026, the innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference.
This position is located in the WA Cares Fund Imaging Unit (WCIU). This position will be supervised by the WA Cares Fund Forms and Records Specialist Supervisor. This position works with current and archived records for the WA Cares Fund. This position assists with the development of the uniform statewide process for imaging paper documents to electronic records.
This includes the management non-scannable items and tracing them back to a case or provider file. This position will perform prepping, scanning, indexing, boxing up, and record retention of documents. This position assists with tracking, researching, and quality assurance around the electronic storage of the records. The duties of this position are complex and confidential in nature and involves the use of scanning equipment, the Benefits and Customer Care (BCC) Console, and Microsoft Office programs.
Our team is the first point of contact for this program, and we are responsible for helping Washingtonians understand this new benefit.
Some of what you will do
Organize and prepare documents following the Document Management statewide policies and procedures; including receiving, analyzing, and examining documents and resolving discrepancies
Provide document management support to WA Cares Benefits and Customer Care team, regional and headquarters staff
Determine accurate document type, classification and coding, then accurately assign them to the client’s electronic case record
Use the BCC Console for searching and identifying clients and their associated case records
Electronically image the documents received using scanning equipment and software
Ensure timely processing of documents
Other duties as assigned
Who should apply Professionals with…
Associate’s degree
OR
High school graduation or equivalent AND
Two years of experience of Forms and/or Records Management
DSHS partners with people to access support, care, and resources.
Along with your online application, please submit:
Resume
Questions? Please contact sharon.sterling@dshs.wa.gov or call Talent Acquisition main line (360) 725-5810 and reference job number 07100.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
#J-18808-Ljbffr
This is not a telework position, you will report to the office daily.
DSHS’s Home & Community Living Administration (HCLA) WCF is hiring key team members now to assist as we move toward the full implementation of the program. Beginning in 2026, the innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference.
This position is located in the WA Cares Fund Imaging Unit (WCIU). This position will be supervised by the WA Cares Fund Forms and Records Specialist Supervisor. This position works with current and archived records for the WA Cares Fund. This position assists with the development of the uniform statewide process for imaging paper documents to electronic records.
This includes the management non-scannable items and tracing them back to a case or provider file. This position will perform prepping, scanning, indexing, boxing up, and record retention of documents. This position assists with tracking, researching, and quality assurance around the electronic storage of the records. The duties of this position are complex and confidential in nature and involves the use of scanning equipment, the Benefits and Customer Care (BCC) Console, and Microsoft Office programs.
Our team is the first point of contact for this program, and we are responsible for helping Washingtonians understand this new benefit.
Some of what you will do
Organize and prepare documents following the Document Management statewide policies and procedures; including receiving, analyzing, and examining documents and resolving discrepancies
Provide document management support to WA Cares Benefits and Customer Care team, regional and headquarters staff
Determine accurate document type, classification and coding, then accurately assign them to the client’s electronic case record
Use the BCC Console for searching and identifying clients and their associated case records
Electronically image the documents received using scanning equipment and software
Ensure timely processing of documents
Other duties as assigned
Who should apply Professionals with…
Associate’s degree
OR
High school graduation or equivalent AND
Two years of experience of Forms and/or Records Management
DSHS partners with people to access support, care, and resources.
Along with your online application, please submit:
Resume
Questions? Please contact sharon.sterling@dshs.wa.gov or call Talent Acquisition main line (360) 725-5810 and reference job number 07100.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
#J-18808-Ljbffr