State of Washington
Overview
Make a meaningful impact on long-term care policy by embracing this opportunity. The WA Cares Fund (WCF) is the first of its kind in the United States, created by the WA State Legislature to offer affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to join the Management Services Division (MSD) to coordinate critical contracting work for the nation’s first long-term services and supports social insurance program. DSHS’s Home & Community Living Administration (HCLA) is hiring key team members to assist as we move toward full program implementation. Beginning in 2026, the work you do will aid qualified people and their authorized representatives to apply for and access earned benefits that help pay for daily-living activities.
Responsibilities
Contract Oversight & Compliance:
Provide expert consultation on complex federal and state contracting procedures, ensuring all WA Cares Fund contracts comply with laws, regulations, and policies.
Policy Development:
Collaborate with the Contracts Administrator to develop, implement, and improve statewide contracting policies, procedures, and reporting processes.
Contract Creation & Management:
Draft, negotiate, and manage complex contracts—including IT, Data Share, and custom agreements—supporting organizational goals and WCF field office operations.
Monitoring & Quality Assurance:
Oversee contract tracking through the DSHS Agency Contract Database, ensure accurate documentation, conduct monthly reviews, and enforce compliance with Central Contracts and Legal Services (CCLS) requirements.
Risk & Procurement Support:
Provide training and guidance on program risk assessments, contractor monitoring plans, competitive procurements, and contract terminations.
Team Leadership:
Supervise and support permanent and temporary WCF Contract Specialists through training, performance feedback, workflow management, and team collaboration.
Stakeholder Collaboration:
Serve as the primary point of contact for internal and external partners, presenting project outcomes and resolving contracting issues in coordination with leadership.
Starting scope and goals In the first six months, you will finalize the monitoring process with program leaders, refine the program integrity framework, and gain an in-depth understanding of existing provider contracts in preparation for writing specialty contracts. Your work will lay the foundation for achieving consistent quality and ensuring equity in care delivery.
Who should apply
Bachelor’s degree in business, business law, public administration, or related fields
5 years of professional experience in client service contracting, management or program management and two years of supervision of professional staff
Or: Professional experience may substitute year for year for education
Knowledge, skills, and abilities
Knowledge of DSHS client and person services contracting process
Ability to understand complex issues quickly and translate these issues to a general level of understanding within a diverse group
Ability to manage, motivate and direct a diverse work group
Ability to review processes and determine where improvements could be made
Preferred knowledge, skills, and abilities
Knowledge of long-term care providers and services within Washington State
Comprehensive knowledge of state and federal contracting policies, regulations, and procedures
Ability to interpret policies, procedures, contract reports, legislation, and other rules and regulations
Ability to review and edit contract documents to ensure legal sufficiency, clear writing principles, and performance measures
Understanding of HCLA services and interaction between services and programs
Understanding of Area Agencies on Aging (AAAs) operations and DSHS contracting systems
Experience applying an equity lens to decision-making and problem-solving
A collaborative and proactive approach to navigating diverse perspectives and driving positive outcomes
This job is classified as a WMS2.
DSHS partners with people to access support, care, and resources.
Other information Interested? Please list 3 professional references’ contact information in your application and include your current resume and a cover letter explaining how your knowledge, skills, and abilities qualify you for this role. Questions? Email Reema at reema.goyal@dshs.wa.gov or call 360-791-4168 and reference #07271. To learn more about DSHS, go to www.dshs.wa.gov.
The Department of Social and Health Services’ vision requires equity, anti-racism, and social justice commitments in work with diverse communities. We are an equal opportunity employer and do not discriminate in any area of employment.
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Responsibilities
Contract Oversight & Compliance:
Provide expert consultation on complex federal and state contracting procedures, ensuring all WA Cares Fund contracts comply with laws, regulations, and policies.
Policy Development:
Collaborate with the Contracts Administrator to develop, implement, and improve statewide contracting policies, procedures, and reporting processes.
Contract Creation & Management:
Draft, negotiate, and manage complex contracts—including IT, Data Share, and custom agreements—supporting organizational goals and WCF field office operations.
Monitoring & Quality Assurance:
Oversee contract tracking through the DSHS Agency Contract Database, ensure accurate documentation, conduct monthly reviews, and enforce compliance with Central Contracts and Legal Services (CCLS) requirements.
Risk & Procurement Support:
Provide training and guidance on program risk assessments, contractor monitoring plans, competitive procurements, and contract terminations.
Team Leadership:
Supervise and support permanent and temporary WCF Contract Specialists through training, performance feedback, workflow management, and team collaboration.
Stakeholder Collaboration:
Serve as the primary point of contact for internal and external partners, presenting project outcomes and resolving contracting issues in coordination with leadership.
Starting scope and goals In the first six months, you will finalize the monitoring process with program leaders, refine the program integrity framework, and gain an in-depth understanding of existing provider contracts in preparation for writing specialty contracts. Your work will lay the foundation for achieving consistent quality and ensuring equity in care delivery.
Who should apply
Bachelor’s degree in business, business law, public administration, or related fields
5 years of professional experience in client service contracting, management or program management and two years of supervision of professional staff
Or: Professional experience may substitute year for year for education
Knowledge, skills, and abilities
Knowledge of DSHS client and person services contracting process
Ability to understand complex issues quickly and translate these issues to a general level of understanding within a diverse group
Ability to manage, motivate and direct a diverse work group
Ability to review processes and determine where improvements could be made
Preferred knowledge, skills, and abilities
Knowledge of long-term care providers and services within Washington State
Comprehensive knowledge of state and federal contracting policies, regulations, and procedures
Ability to interpret policies, procedures, contract reports, legislation, and other rules and regulations
Ability to review and edit contract documents to ensure legal sufficiency, clear writing principles, and performance measures
Understanding of HCLA services and interaction between services and programs
Understanding of Area Agencies on Aging (AAAs) operations and DSHS contracting systems
Experience applying an equity lens to decision-making and problem-solving
A collaborative and proactive approach to navigating diverse perspectives and driving positive outcomes
This job is classified as a WMS2.
DSHS partners with people to access support, care, and resources.
Other information Interested? Please list 3 professional references’ contact information in your application and include your current resume and a cover letter explaining how your knowledge, skills, and abilities qualify you for this role. Questions? Email Reema at reema.goyal@dshs.wa.gov or call 360-791-4168 and reference #07271. To learn more about DSHS, go to www.dshs.wa.gov.
The Department of Social and Health Services’ vision requires equity, anti-racism, and social justice commitments in work with diverse communities. We are an equal opportunity employer and do not discriminate in any area of employment.
#J-18808-Ljbffr