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SS&C Eze

Engagement Specialist

SS&C Eze, Chicago, Illinois, United States, 60290

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Engagement Specialist – SS&C Eze SS&C Eze provides premier global investment technology to support the front, middle and back‑office designed to optimize operational and investment alpha throughout the entire investment process. Our employees are at the heart of our success. At SS&C Eze, we foster career growth at all levels within the company and encourage employees to take ownership of their careers.

Locations Chicago, IL | Hybrid

About The Team The Product Specialist OMS Trading team sits right in the middle of the action. Our responsibility is to become experts in our product (Eze OMS) and collaborate with buy‑side and sell‑side traders, R&D stakeholders, and Engagement Managers to provide the best electronic trading workflows possible. You will prioritize daily high‑priority electronic trading (FIX) requests with long‑term and short‑term projects to keep our clients’ Trading Operations up and running. The role will also help develop and apply best practices to team procedures with an eye on constantly improving the overall efficiency of the work.

What You Will Do

Manage a high volume of client connectivity requests for existing clients

Work with new Eze OMS clients on implementing their electronic trading capabilities

Build relationships and work collaboratively with internal and external stakeholders

Set appropriate project expectations and follow through on deliverables

Implement foundational elements of the SS&C Eze product suite with an emphasis on FIX and electronic trading

Troubleshoot ambiguous software issues using internal resources and leveraging other product experts

What You Will Bring

Bachelor’s Degree from a related field

Ability to manage multiple tasks and small projects across multiple clients at the same time

Strong organization skills and must be detail‑oriented

Consistent positive attitude, even when dealing with difficult situations

Must be able to manage expectations on deliverables to internal and external stakeholders

Ability to understand key interdependencies and impact of work

A motivated individual who is proactive about completing tasks and picking up projects

Existing knowledge or ability to learn complexities of investment trading workflows

It Would Be Great If You Also Had

Working knowledge of FIX protocols for version 4.0, 4.2 and 4.4

Experience working with buy‑side and sell‑side traders or trading operations roles

SQL skills – comfortable composing complex queries to pull data and running statements to modify DB tables when necessary

Benefits

Hybrid Work Model and Business Casual Dress Code, including jeans

401k Matching Program, Professional Development Reimbursement

Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays

Medical, Dental, Vision, Employee Assistance Program, Parental Leave

Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees

Hands‑On, Team‑Customized Training, including SS&C University

Discounts on fitness clubs, travel and more!

How to Apply Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers.

Equal Employment Opportunity Statement SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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