Dandelion Chocolate
People Operations & Talent Manager
Dandelion Chocolate, San Francisco, California, United States, 94199
About Us
Dandelion Chocolate is a bean‑to‑bar chocolate factory in San Francisco’s Mission District. We make chocolate from only two ingredients, cocoa beans and cane sugar, and travel to origins as often as we can to build good, trusting relationships with farmers. Our mission thrives on a people‑first culture that rewards hard work, trust, and integrity. Many of our tenured team members stay for years because they feel invested, developed, and known.
About The Job This is not a typical recruiting or operations role. Reporting to the CXO, you’ll step into one of the most interesting People Operations apprenticeships – where your early exposure to sensitive and strategic information – including exit interviews, performance reviews, labor budgets, leadership planning – will accelerate your judgment far beyond traditional recruiting roles. The core of People Operations starts with talent and team building. You’ll champion our tradition of thoughtful hiring, long tenures, internal promotions, and investing in our people. Professional development starts with successful onboarding so team members know how to engage with our internal programs. Longevity comes from understanding each team member’s motivations and aligning their aspirations with Dandelion’s long‑term goals.
About You You’re motivated by crafting an organization that will be stronger a year from now because of the people you helped hire today. You’re steady, trustworthy, and quietly ambitious—an example others look to when things get complicated. Our ideal leader has the patience to invest in a multi‑year craft; the intuition to spot non‑traditional candidates; and the resilience to keep candidates, teammates, and managers aligned during high‑stakes holiday seasons. You are curious, kind, humble, and known for your work ethic. Whether you’re early in your career or more experienced, you’ll roll up your sleeves and lead by example.
Responsibilities
Recruiting & team building: research sourcing strategies, schedule and conduct initial phone screens, maintain detailed notes for hiring managers, schedule reference checks, co‑host interview training, work with managers to update job descriptions, orchestrate first‑day experiences, and build a world‑class team that consistently hits goals.
Seasonal staffing: phone screen, hire, and onboard permanent and seasonal café, retail, fulfillment, and packaging roles, and work with agencies to flex to holiday demand.
Candidate experience: ensure candidates receive confirmed interview times, introductions to the factory, and responses within seven days, creating a warm and efficient process.
People operations & growth opportunities: support time‑clocking, coordinate IT support, organize professional development, host onboarding and all‑hands events, conduct annual surveys, and deliver holiday gifts or team lunches.
Executive relations: report to the CXO, interface regularly with the CEO, CFO, and COO, track annual turnover, candidate funnels, and team health, and coordinate labor forecasting.
Leadership support: work with managers to identify preferred traits for candidates, maintain interview notes, and develop 90‑day plans.
Other tasks as necessary: pick up new skills and follow through without reminders.
Requirements
Professionalism – bring calm judgment and professionalism; never engage in gossip.
Commitment & discretion – demonstrate follow‑through and reliability in professional environments; handle sensitive information with maturity.
Organizational skills – manage résumé flow, respond to emails within 24 hours, and keep track of interview notes.
Writing & typing skills – type with accuracy; produce grammatically correct, typo‑free communications.
Fluent computer skills – use Google Suite, calendars, email filters, and basic spreadsheet formulas.
Team skills – read room dynamics, neutralize politics, and ask the right questions to align the team.
Benefits All team members receive paid time off for vacation and sick time. We offer medical, dental, and vision insurance through Kaiser, Blue Shield, and the Guardian, a 30% discount on all Dandelion products, a $150 annual gift card, tasting opportunities, free beverages and snacks, FSA benefits, commuter benefits, professional development training, safety shoe reimbursement, CPR training, safety training, trips to origin, opportunities to travel to Japan locations, and paid time to work on manager‑approved internal committees.
How to Apply Submit a résumé with a cover letter summarizing your greatest contribution to a team or culture. We look forward to hearing from you.
#J-18808-Ljbffr
About The Job This is not a typical recruiting or operations role. Reporting to the CXO, you’ll step into one of the most interesting People Operations apprenticeships – where your early exposure to sensitive and strategic information – including exit interviews, performance reviews, labor budgets, leadership planning – will accelerate your judgment far beyond traditional recruiting roles. The core of People Operations starts with talent and team building. You’ll champion our tradition of thoughtful hiring, long tenures, internal promotions, and investing in our people. Professional development starts with successful onboarding so team members know how to engage with our internal programs. Longevity comes from understanding each team member’s motivations and aligning their aspirations with Dandelion’s long‑term goals.
About You You’re motivated by crafting an organization that will be stronger a year from now because of the people you helped hire today. You’re steady, trustworthy, and quietly ambitious—an example others look to when things get complicated. Our ideal leader has the patience to invest in a multi‑year craft; the intuition to spot non‑traditional candidates; and the resilience to keep candidates, teammates, and managers aligned during high‑stakes holiday seasons. You are curious, kind, humble, and known for your work ethic. Whether you’re early in your career or more experienced, you’ll roll up your sleeves and lead by example.
Responsibilities
Recruiting & team building: research sourcing strategies, schedule and conduct initial phone screens, maintain detailed notes for hiring managers, schedule reference checks, co‑host interview training, work with managers to update job descriptions, orchestrate first‑day experiences, and build a world‑class team that consistently hits goals.
Seasonal staffing: phone screen, hire, and onboard permanent and seasonal café, retail, fulfillment, and packaging roles, and work with agencies to flex to holiday demand.
Candidate experience: ensure candidates receive confirmed interview times, introductions to the factory, and responses within seven days, creating a warm and efficient process.
People operations & growth opportunities: support time‑clocking, coordinate IT support, organize professional development, host onboarding and all‑hands events, conduct annual surveys, and deliver holiday gifts or team lunches.
Executive relations: report to the CXO, interface regularly with the CEO, CFO, and COO, track annual turnover, candidate funnels, and team health, and coordinate labor forecasting.
Leadership support: work with managers to identify preferred traits for candidates, maintain interview notes, and develop 90‑day plans.
Other tasks as necessary: pick up new skills and follow through without reminders.
Requirements
Professionalism – bring calm judgment and professionalism; never engage in gossip.
Commitment & discretion – demonstrate follow‑through and reliability in professional environments; handle sensitive information with maturity.
Organizational skills – manage résumé flow, respond to emails within 24 hours, and keep track of interview notes.
Writing & typing skills – type with accuracy; produce grammatically correct, typo‑free communications.
Fluent computer skills – use Google Suite, calendars, email filters, and basic spreadsheet formulas.
Team skills – read room dynamics, neutralize politics, and ask the right questions to align the team.
Benefits All team members receive paid time off for vacation and sick time. We offer medical, dental, and vision insurance through Kaiser, Blue Shield, and the Guardian, a 30% discount on all Dandelion products, a $150 annual gift card, tasting opportunities, free beverages and snacks, FSA benefits, commuter benefits, professional development training, safety shoe reimbursement, CPR training, safety training, trips to origin, opportunities to travel to Japan locations, and paid time to work on manager‑approved internal committees.
How to Apply Submit a résumé with a cover letter summarizing your greatest contribution to a team or culture. We look forward to hearing from you.
#J-18808-Ljbffr