HCLTech
Job Title: 911 PSAP Test Engineer
Job ID: 1623679BR
Position Type: Full-time
Location: San Ramon, CA (onsite)
Base Pay Range $90,000.00/yr - $100,000.00/yr
Responsibilities Test and certify 911 call handling applications, hardware and GIS systems on Emergency Services IP Network (ESINet). Develop and execute test plans, document defects and report test results. Work directly with call handling and ESInet suppliers to investigate, provide root cause analyses and resolve issues; track open defects to resolution. Support server room maintenance and staging of new 911 CPE equipment.
Required Skills, Knowledge and Experience Knowledge of wireline, wireless, VOIP and other communications technology. Windows desktop and server (Windows 10, Windows Server 2012 or higher). Network protocols: SIP/RTP, TCP/IP, UDP, DHCP. System integration and testing. Strong written and verbal communication skills. Working knowledge of computers and electronic data processing. Flexibility to work in a dynamic environment with shifting priorities and attention to detail.
Desirable Skills, Knowledge and Experience Technical knowledge of 911 Emergency Call Handling systems (Cloud & Legacy) and related architecture. Experience with VMware, NG911 and ESINet. Test planning, test case development, execution and reporting. Protocol analysis and troubleshooting with Wireshark, Agilent, IRIS and other tools.
Pay and Benefits Pay Range Minimum:
$90,000/yr
Pay Range Maximum:
$100,000/yr
Benefits include:
medical, dental, vision, pharmacy, life, accidental death & dismemberment, disability insurance; employee assistance program; 401(k) retirement plan; 10 days paid time off per year; 10 paid holidays per year.
EEO Statement HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
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Position Type: Full-time
Location: San Ramon, CA (onsite)
Base Pay Range $90,000.00/yr - $100,000.00/yr
Responsibilities Test and certify 911 call handling applications, hardware and GIS systems on Emergency Services IP Network (ESINet). Develop and execute test plans, document defects and report test results. Work directly with call handling and ESInet suppliers to investigate, provide root cause analyses and resolve issues; track open defects to resolution. Support server room maintenance and staging of new 911 CPE equipment.
Required Skills, Knowledge and Experience Knowledge of wireline, wireless, VOIP and other communications technology. Windows desktop and server (Windows 10, Windows Server 2012 or higher). Network protocols: SIP/RTP, TCP/IP, UDP, DHCP. System integration and testing. Strong written and verbal communication skills. Working knowledge of computers and electronic data processing. Flexibility to work in a dynamic environment with shifting priorities and attention to detail.
Desirable Skills, Knowledge and Experience Technical knowledge of 911 Emergency Call Handling systems (Cloud & Legacy) and related architecture. Experience with VMware, NG911 and ESINet. Test planning, test case development, execution and reporting. Protocol analysis and troubleshooting with Wireshark, Agilent, IRIS and other tools.
Pay and Benefits Pay Range Minimum:
$90,000/yr
Pay Range Maximum:
$100,000/yr
Benefits include:
medical, dental, vision, pharmacy, life, accidental death & dismemberment, disability insurance; employee assistance program; 401(k) retirement plan; 10 days paid time off per year; 10 paid holidays per year.
EEO Statement HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
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