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Woodgrain, Inc.

Inside Sales-(Dallas-TX)

Woodgrain, Inc., Dallas, Texas, United States, 75215

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Inside Sales Representative (Full Time), Dallas, TX Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.

About Woodgrain Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Role Summary The Inside Sales Representative supports the sales efforts of the branch to ensure successful execution of sales plans. The Inside Sales Representative sells, quotes, and promotes the building materials program and ensures prompt and accurate communication with customers on their orders and delivery dates.

Compensation and Benefits

Competitive base pay & commission

Career advancement opportunities

Medical, Vision, Dental Insurance

Paid time-off (PTO) & company paid holidays

401(k) Retirement Plan with company match

Essential Duties and Responsibilities

Convert inbound inquiries into actual sales.

Overcome technical and business objections for prospective customers.

Emphasize salable features, quotes prices, and prepare sales orders for orders obtained.

Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.

Develop and maintain customer relationships.

Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.

Investigate and resolve customer problems, including warranty service.

Update customers of any changes to the promised delivery date.

Enter new customer data and other sales data for current customers into computer database.

Comply with required company policies and procedures.

Communicate with buyers on product shortages or quality issues.

Additional duties may be assigned.

Education and Experience

Associate’s degree or equivalent; Bachelor’s degree preferred.

3-5 years related experience and/or training or equivalent combination of education and experience.

Knowledge, Skills, and Abilities

Proficient computer skills; experience using Microsoft Excel, Word, Outlook, PowerPoint.

Customer service skills and ability to develop relationships over the phone.

Results driven and ability to generate innovative and creative solutions to problems.

Ability to develop quick rapport with employees and customers.

Possesses general business acumen.

Ability to manage multiple projects.

EEO and Workplace Woodgrain is an Equal Employment Opportunity Employer committed to providing an environment of mutual respect. Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

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