ICONMA
Patient Recruitment and Retention Manager - RWE Clinical Trials
ICONMA, Deerfield, Illinois, United States, 60063
Patient Recruitment and Retention Manager - RWE Clinical Trials
Location: Deerfield, IL
Duration: 6 months
Description The Project Manager manages small to medium projects under limited direction. Project work typically has moderate impact on the corporation / division. May matrix manage a small number of team members (ex. 10 or less) and may also lead sub- teams for larger projects / programs. Applies advanced planning and scheduling techniques (WBS, OBS, CPM). Performs schedule variance analysis. Facilitates plan development. Presents project status to the project team. Develops templates. Able to provide project management training. Develops and documents basic project management processes and procedures. Provides resource (budget) requirement planning. Identifies issues and recommends alternate solutions. Perform small-scale project management needs assessments. Uses Walgreen methodologies to develop project plans. Skilled in defining project scope and requirements. Ensures quality and timeliness of project results. Bachelor’s Degree and 5+ years of project management experience. Extensive experience developing project plan including charter, scope, project management approach, management plans, financial forecast and schedule. Extensive experience in working with cross-functional teams and staff of all levels. Experience managing project budgets of at least $500K. Strong communication skills. Advanced skills in Microsoft Project, Excel, PowerPoint and Visio. PMP certification preferred. Experience with multiple project management methodologies, including Agile, Waterfall, etc. Ability to understand and translate Walgreen business requirements. Analytical and creative ability where problems are extremely complex.
Summary The Patient Recruitment & Retention Manager within the RWE Clinical Trials business will be responsible to oversee and manage patient recruitment and retention programs with biopharmaceutical companies (Sponsor) including participating in pre-sales activities, contracting, and ensuring the recruitment program meets contractual requirements in accordance with SOPs, policies, and practices. The role of the Patient Recruitment & Retention Manager is focused on recruitment project delivery, productivity, and quality to ensure strong customer and patient satisfaction for outreach and retention campaigns.
Job Responsibilities
Lead and coordinates project activities and leads completion of deliverables in alignment with overall recruitment program strategy considering impact to risks/risk mitigation, budget, effort estimates and schedule
Serve as the point of contact for the Sponsor and other functional team members for the assigned recruitment project
Participate in bid defense preparations. Lead bid defense presentations in partnership with the Business development team
Lead activities across numerous functions to meet the objectives of multiple recruitment programs including scope, budget, and schedule. Establish and maintain project documentation and procedures
Develop risk mitigation plans including appropriate communication and escalation plans to mitigate risk
Collaborates closely with other core team leaders within the Clinical Trials business
Demonstrates the ability to proactively identify solutions to improve existing business processes
Understands and maintains compliance with internal and external privacy and legal
Manage the recruitment project finances in accordance with the customer contract and the budget; Work closely with the Sr. Manager and Director of Patient Recruitment and Retention, RWE Clinical Trials and Finance
Identify changes in scope and manage the change control process, as necessary
Preferred Qualifications
At least 4 years of patient recruitment and retention experience within a biopharmaceutical company, CRO, patient recruitment vendor or similar organization
Experience recruiting patients locally and/or in-person within a local community
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Description The Project Manager manages small to medium projects under limited direction. Project work typically has moderate impact on the corporation / division. May matrix manage a small number of team members (ex. 10 or less) and may also lead sub- teams for larger projects / programs. Applies advanced planning and scheduling techniques (WBS, OBS, CPM). Performs schedule variance analysis. Facilitates plan development. Presents project status to the project team. Develops templates. Able to provide project management training. Develops and documents basic project management processes and procedures. Provides resource (budget) requirement planning. Identifies issues and recommends alternate solutions. Perform small-scale project management needs assessments. Uses Walgreen methodologies to develop project plans. Skilled in defining project scope and requirements. Ensures quality and timeliness of project results. Bachelor’s Degree and 5+ years of project management experience. Extensive experience developing project plan including charter, scope, project management approach, management plans, financial forecast and schedule. Extensive experience in working with cross-functional teams and staff of all levels. Experience managing project budgets of at least $500K. Strong communication skills. Advanced skills in Microsoft Project, Excel, PowerPoint and Visio. PMP certification preferred. Experience with multiple project management methodologies, including Agile, Waterfall, etc. Ability to understand and translate Walgreen business requirements. Analytical and creative ability where problems are extremely complex.
Summary The Patient Recruitment & Retention Manager within the RWE Clinical Trials business will be responsible to oversee and manage patient recruitment and retention programs with biopharmaceutical companies (Sponsor) including participating in pre-sales activities, contracting, and ensuring the recruitment program meets contractual requirements in accordance with SOPs, policies, and practices. The role of the Patient Recruitment & Retention Manager is focused on recruitment project delivery, productivity, and quality to ensure strong customer and patient satisfaction for outreach and retention campaigns.
Job Responsibilities
Lead and coordinates project activities and leads completion of deliverables in alignment with overall recruitment program strategy considering impact to risks/risk mitigation, budget, effort estimates and schedule
Serve as the point of contact for the Sponsor and other functional team members for the assigned recruitment project
Participate in bid defense preparations. Lead bid defense presentations in partnership with the Business development team
Lead activities across numerous functions to meet the objectives of multiple recruitment programs including scope, budget, and schedule. Establish and maintain project documentation and procedures
Develop risk mitigation plans including appropriate communication and escalation plans to mitigate risk
Collaborates closely with other core team leaders within the Clinical Trials business
Demonstrates the ability to proactively identify solutions to improve existing business processes
Understands and maintains compliance with internal and external privacy and legal
Manage the recruitment project finances in accordance with the customer contract and the budget; Work closely with the Sr. Manager and Director of Patient Recruitment and Retention, RWE Clinical Trials and Finance
Identify changes in scope and manage the change control process, as necessary
Preferred Qualifications
At least 4 years of patient recruitment and retention experience within a biopharmaceutical company, CRO, patient recruitment vendor or similar organization
Experience recruiting patients locally and/or in-person within a local community
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