Intuit
Tax Professional - 2+ Yrs Paid Tax Experience Required
Intuit, Mobile, Alabama, United States, 36624
Introduction
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in new TurboTax locations across the United States on a seasonal basis. This opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs.
About The Role In this role you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will provide full-service tax return preparation, tax advice, calculations, and software support. You will build a client base, grow TurboTax’s community presence, and deliver a best-in-class customer experience.
What You’ll Do
Provide Tax Expertise – Give hands‑on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations.
Be a Proactive Community Ambassador – Cultivate a robust customer base, engage local prospects, and host community events.
Educate and Communicate Confidently – Represent TurboTax locally, host learning events, and demystify taxes.
Build Relationships – Demonstrate understanding and sensitivity to client finances and build long‑term trust.
Deliver a Best in Class Customer Experience – Interact with customers in‑person and through Intuit video tools, addressing inquiries and overcoming tax challenges.
What You Get Seasonal company benefits and resources, including 401(k) savings plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O insurance, and Employee Assistance Program. Discounts on Intuit products and ongoing collaboration opportunities with the TurboTax network.
Who You Are
Active Preparer Tax Identification Number (PTIN) as required by law.
Minimum of 2 years of paid experience filing 30 or more federal and state 1040 tax returns per season using professional tax software.
Familiarity with Circular 230.
Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location.
Interest in building a local and online social presence as a TurboTax Associate, creating accessible tax‑related content and resources for your community.
Bilingual (English/Spanish) communication skills are a plus.
Experience in holistic tax advisory services beyond tax filing.
Attributes & Skills
Passionate about empowering customers to overcome tax complexities.
Strong customer‑service skills, high empathy, friendly and professional demeanor.
Entrepreneurial mindset with a business ownership focus to grow your customer portfolio.
Excellent verbal and written communication; proficient with tax software and CRM tools.
Ability to work independently in a fast‑paced environment, managing multiple priorities.
Additional Requirements
Must reside within the United States.
Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
Compensation Base Pay Range by Location (example):
Bay Area, CA: $23.70 – $28.00
Southern CA: $23.70 – $28.00
Colorado: $22.60 – $26.70
Hawaii: $23.70 – $28.00
Illinois: $22.60 – $26.70
Maryland: $22.60 – $26.70
Massachusetts: $23.70 – $28.00
Minnesota: $20.20 – $23.90
New Jersey: $23.70 – $28.00
New York: $23.70 – $28.00
Ohio: $20.20 – $23.90
Vermont: $22.60 – $26.70
Washington: $23.70 – $28.00
Washington DC: $22.60 – $26.70
Position eligible for cash bonus, equity rewards, and benefits in accordance with Intuit plans.
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About The Role In this role you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will provide full-service tax return preparation, tax advice, calculations, and software support. You will build a client base, grow TurboTax’s community presence, and deliver a best-in-class customer experience.
What You’ll Do
Provide Tax Expertise – Give hands‑on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations.
Be a Proactive Community Ambassador – Cultivate a robust customer base, engage local prospects, and host community events.
Educate and Communicate Confidently – Represent TurboTax locally, host learning events, and demystify taxes.
Build Relationships – Demonstrate understanding and sensitivity to client finances and build long‑term trust.
Deliver a Best in Class Customer Experience – Interact with customers in‑person and through Intuit video tools, addressing inquiries and overcoming tax challenges.
What You Get Seasonal company benefits and resources, including 401(k) savings plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O insurance, and Employee Assistance Program. Discounts on Intuit products and ongoing collaboration opportunities with the TurboTax network.
Who You Are
Active Preparer Tax Identification Number (PTIN) as required by law.
Minimum of 2 years of paid experience filing 30 or more federal and state 1040 tax returns per season using professional tax software.
Familiarity with Circular 230.
Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location.
Interest in building a local and online social presence as a TurboTax Associate, creating accessible tax‑related content and resources for your community.
Bilingual (English/Spanish) communication skills are a plus.
Experience in holistic tax advisory services beyond tax filing.
Attributes & Skills
Passionate about empowering customers to overcome tax complexities.
Strong customer‑service skills, high empathy, friendly and professional demeanor.
Entrepreneurial mindset with a business ownership focus to grow your customer portfolio.
Excellent verbal and written communication; proficient with tax software and CRM tools.
Ability to work independently in a fast‑paced environment, managing multiple priorities.
Additional Requirements
Must reside within the United States.
Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
Compensation Base Pay Range by Location (example):
Bay Area, CA: $23.70 – $28.00
Southern CA: $23.70 – $28.00
Colorado: $22.60 – $26.70
Hawaii: $23.70 – $28.00
Illinois: $22.60 – $26.70
Maryland: $22.60 – $26.70
Massachusetts: $23.70 – $28.00
Minnesota: $20.20 – $23.90
New Jersey: $23.70 – $28.00
New York: $23.70 – $28.00
Ohio: $20.20 – $23.90
Vermont: $22.60 – $26.70
Washington: $23.70 – $28.00
Washington DC: $22.60 – $26.70
Position eligible for cash bonus, equity rewards, and benefits in accordance with Intuit plans.
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