Vital Design
Senior Account Manager – Vital Design
Location: Portsmouth, NH
Salary Range: $55,000 – $95,000+ (dependent on experience)
Responsibilities
Self-manage a full account load.
Proactively pitch projects based on industry and competitor expertise.
Understand the digital marketing strategy and recommend next steps (SEO, design, dev).
Comfortable having difficult conversations with clients about improving the relationship and/or process.
Grow account by increasing retainer budget or extra projects.
Manage client expectations through proactive communication and scope management.
Manage production and timelines to ensure on-time, on-budget completion of all tasks.
Work with senior digital marketing, website development, and brand strategists to develop project plans that meet client objectives.
Collaborate with designers, developers, copywriters, photographers, and media-production specialists to execute projects on time and on budget.
Attend and help lead project kickoffs, weekly client status update calls, periodic planning meetings, and other critical milestone meetings.
Manage client billing and look for opportunities to add value through additional projects and initiatives.
Become the in-house expert of the client’s business and industry.
Stay informed about industry developments and best practices and apply cross-platform learning to benefit your clients.
Help make Vital a better place by finding opportunities to improve culture, process, and client results.
Qualifications
At least four years experience working as a client-facing account manager in an agency.
Experience managing projects within one or more of the following disciplines: performance-based digital marketing, website development and design, multimedia production, brand strategy.
Experience using project management software to keep projects on track.
Working knowledge of digital marketing, website development/design, and/or brand strategies and best practices.
Process-focused, with the ability to manage multiple complex projects at once.
Comfortable leading both internal and client meetings and calls.
Team player prepared to work closely with a creative team.
Excellent client management and communication skills and exceptional attention to detail.
Bonus Points (Not Required)
Experience using Google Analytics to track and measure performance.
Experience using digital marketing tools such as HubSpot, Moz, Sprout Social, Buffer, MailChimp, Constant Contact, BuzzSumo, CrazyEgg, etc.
Experience using project management and collaboration tools such as Teamwork, GatherContent, InVision, and Userback.
Benefits
Competitive salary.
Health benefits.
Simple IRA.
Flexible work-from-home schedule: fluid workday hours.
Freedom to choose a hybrid WFH and/or in-office schedule.
Great perks – read all about ’em.
How to Apply To learn more about us and apply for this position, go to our jobs page.
If this job opportunity sounds like you, we should chat. Include a cover letter that highlights why you want to work at Vital and your salary requirements.
#J-18808-Ljbffr
Salary Range: $55,000 – $95,000+ (dependent on experience)
Responsibilities
Self-manage a full account load.
Proactively pitch projects based on industry and competitor expertise.
Understand the digital marketing strategy and recommend next steps (SEO, design, dev).
Comfortable having difficult conversations with clients about improving the relationship and/or process.
Grow account by increasing retainer budget or extra projects.
Manage client expectations through proactive communication and scope management.
Manage production and timelines to ensure on-time, on-budget completion of all tasks.
Work with senior digital marketing, website development, and brand strategists to develop project plans that meet client objectives.
Collaborate with designers, developers, copywriters, photographers, and media-production specialists to execute projects on time and on budget.
Attend and help lead project kickoffs, weekly client status update calls, periodic planning meetings, and other critical milestone meetings.
Manage client billing and look for opportunities to add value through additional projects and initiatives.
Become the in-house expert of the client’s business and industry.
Stay informed about industry developments and best practices and apply cross-platform learning to benefit your clients.
Help make Vital a better place by finding opportunities to improve culture, process, and client results.
Qualifications
At least four years experience working as a client-facing account manager in an agency.
Experience managing projects within one or more of the following disciplines: performance-based digital marketing, website development and design, multimedia production, brand strategy.
Experience using project management software to keep projects on track.
Working knowledge of digital marketing, website development/design, and/or brand strategies and best practices.
Process-focused, with the ability to manage multiple complex projects at once.
Comfortable leading both internal and client meetings and calls.
Team player prepared to work closely with a creative team.
Excellent client management and communication skills and exceptional attention to detail.
Bonus Points (Not Required)
Experience using Google Analytics to track and measure performance.
Experience using digital marketing tools such as HubSpot, Moz, Sprout Social, Buffer, MailChimp, Constant Contact, BuzzSumo, CrazyEgg, etc.
Experience using project management and collaboration tools such as Teamwork, GatherContent, InVision, and Userback.
Benefits
Competitive salary.
Health benefits.
Simple IRA.
Flexible work-from-home schedule: fluid workday hours.
Freedom to choose a hybrid WFH and/or in-office schedule.
Great perks – read all about ’em.
How to Apply To learn more about us and apply for this position, go to our jobs page.
If this job opportunity sounds like you, we should chat. Include a cover letter that highlights why you want to work at Vital and your salary requirements.
#J-18808-Ljbffr