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Caring Senior Service

Agency Director – In-Home Care Agency

Caring Senior Service, Farmington Hills, Michigan, United States

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Caring Senior Service of Oakland County South is seeking an Agency Director to lead our non-medical in-home care agency. This is a high-impact leadership opportunity for someone with both business acumen and hands-on caregiving experience who is ready to drive growth, improve lives, and lead a compassionate team.

What You’ll Do

Strategic Operations & Leadership

Drive operational excellence through planning, audits, system oversight, and process improvements

Inspire and lead a team of office staff and caregivers, promoting accountability and growth

Client & Caregiver Relations

Conduct in-home consultations and safety assessments with compassion and precision

Ensure caregivers are trained, motivated, and delivering exceptional service

Compliance & Risk Management

Ensure ongoing compliance with all state, federal, and local regulations

Maintain all required licenses, accreditations, and documentation

Financial & Business Oversight

Manage billing, payroll, and collections

Monitor budgets and margins to ensure sustainable growth and profitability

Marketing & Community Engagement

Act as the local face of the agency—developing referral relationships, representing the brand, and driving local outreach

What We’re Looking For

Leadership Experience:

Minimum of 5 years in leadership/management, in healthcare, senior care, or service operations

Demonstrated ability to lead and develop high-performing teams

Hands-On Senior Care Background:

Direct experience providing care to seniors is required (you know what quality care looks like firsthand)

Skills & Attributes:

Self-starter with strong problem-solving, communication, and decision-making skills

Organized, adaptable, and results-oriented

A leader who leads by example—with empathy, integrity, and a drive for excellence

Physical Requirements:

Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed

On-call duties required, including occasional nights and weekends

Why Join Caring Senior Service?

Lead with purpose—directly improving the lives of seniors and their families

Shape the future of our Oakland County South location, with the autonomy to build and grow

Be part of a trusted national brand with 30 years of excellence in senior care

Enjoy a collaborative, supportive culture that values innovation and leadership

This is more than a job. It’s a chance to lead with heart, grow a business, and be a vital part of something that truly matters. Apply Today & Join Our Caring Team!

Caring Senior Service

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